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Sales and Design Consultant full-time (Upper East Side, NYC) image - Rise Careers
Job details

Sales and Design Consultant full-time (Upper East Side, NYC)

Ernesta is a design-focused company revolutionizing the custom rug market through an elevated and customer-centric buying experience. They seek a motivated Sales and Design Consultant to join their Retail team to deliver exceptional service and design guidance in their New York showroom.

Skills

  • Strong communication and relationship-building skills.
  • Proficiency in multiple software tools including 2D/3D design tools and collaboration platforms like Zoom and Google Suite.
  • Excellent time management and organizational skills.
  • Ability to provide creative solutions and adapt to multiple roles.
  • Customer service orientation with problem-solving mindset.

Responsibilities

  • Set industry standards for customer experience and sales.
  • Drive sales through proactive customer follow-up and outreach.
  • Offer expert design and product consultation to customers.
  • Maintain a clean, organized, and brand-consistent showroom environment.
  • Engage customers through multiple channels, including in-person and digital communication.
  • Advise on floor plan layout, material selection, and custom rug measurements.
  • Handle customer inquiries and resolve order-related issues like tracking and delivery logistics.
  • Create memorable experiences by exceeding customer expectations.
  • Utilize innovative technologies such as CAD modeling and 3D rendering to help customers visualize their space.
  • Maintain and improve feedback loops and internal processes.

Education

  • Bachelor's degree or experience in a creative field such as interior design, art history, or architecture preferred but not required.

Benefits

  • Competitive hourly wage based on experience and education.
  • Opportunity to work in a creative and design-focused environment.
  • Chance to be part of a mission-driven, innovative startup.
  • Flexible schedule requiring availability on weekends and holidays.
  • Inclusive and equal opportunity working environment.
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$52000 / YEARLY (est.)
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$41600K
$62400K

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Ernesta is on a mission to bring gorgeous, designer-quality custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from E...

3 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$41,600/yr - $62,400/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 24, 2025
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