Residential Manager, (Oak Ridge, TN), Emory Valley Center

Residential Manager

• Pay: $46,000 - $50,000 per year (Depending on experience)
• Benefits: Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more!

The Emory Valley Center

Since 1955, we at the Emory Valley Center have proudly welcomed and supported individuals with intellectual and developmental disabilities, celebrating their unique abilities and empowering them to thrive within the East Tennessee community. Today, we serve families across 16 counties, providing a comprehensive range of services designed to meet each person’s needs and goals. From supported living and day programs to employment assistance, early intervention, family support, and specialized therapies such as speech, occupational, and behavioral health, our programs are centered on growth, independence, and well-being. Through everything we do, we remain committed to fostering dignity, confidence, and a true sense of belonging, helping every individual reach their fullest potential and shine in their own way.

Residential Manager Responsibilities

You will play a critical role in ensuring the delivery of our high-quality, person-centered services that promote independence, dignity, and inclusion for individuals receiving services by Emory Valley Center. This position is responsible for overseeing the daily operations of residential sites, including staff supervision, implementation of Person-Centered Support Plans (PCSPs), and adherence to regulatory and organizational standards. The Residential Manager utilizes best practices, enabling technology, and person-centered thinking to support individuals in achieving their goals, developing daily living skills, and fostering meaningful community engagement. Acting as a liaison and advocate, the Residential Manager ensures that services align with the organization’s mission and the expectations of the Department of Disability and Aging (DDA) and Managed Care Organizations (MCOs).

• Ensure training compliance of all Home Managers on assigned caseload or as dictated by program needs. Provide direct training and coaching to Home Managers and Direct Support Professionals to ensure full understanding and execution of job duties.
• Maintain a thorough understanding of DDA, HUD, MCO, and other relevant regulatory agency standards, ensuring that all residential sites operate in compliance and exceed minimum licensure requirements. Utilize these standards as a foundation for implementing person-centered practices that ensure a safe, secure, and comfortable home environment.
• Actively participate in Circle(s) of Support (COS) meetings, including direct involvement in the development and review of Person-Centered Support Plans (PCSPs). Review staff feedback and ensure plans are implemented accurately and effectively.
• Monitor and verify the accuracy and timeliness of documentation, including medication administration records, communication notes, ITSPs, and PCSPs.
• Conduct at least one unannounced home visit per month for each site under your responsibility. Adhere to and implement the Emory Valley Center (EVC) Supervision Plan. Maintain a flexible schedule with availability during afternoons, evenings, weekends, and holidays to address emergencies or staffing needs.
• Implement and follow all therapy plans (OT, PT, SLP, and Nutrition) and Behavior Support Plans as defined in ITSPs, PCSPs, and competency-based training modules. Serve as a designated trainer and ensure staff competency in these areas.
• Supervise, evaluate, and mentor Home Managers, Super-Imposed staff, and Direct Support Professionals. Ensure completion of all individual training for staff and participate in performance evaluations, offering support and coaching as needed.
• Promote the use of enabling technology in the lives of people receiving services by identifying existing technologies (e.g., smartphones, tablets) and introducing new tools that foster autonomy in home, community, and employment settings.
• Maintain high housekeeping standards within all residential sites, ensuring compliance with EVC protocols and expectations.
• Collaborate with the Behavioral Health Department to ensure people receiving services have access to and benefit from appropriate mental health services and support.

• High school diploma or 4 years’ experience in field or related field.
• Associate or bachelor’s degree from an accredited college or university preferred.
• Must have a valid Tennessee driver’s license with a good driving record.
• Duties may require occasional after-hours work and travel to organizational sites.
• Required training/certifications provided by the organization including CPR/First Aid.

• Health, Vision, and Dental Insurance
• 403(b) Retirement Plan
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Referral Program
• Gym Membership and more!

If you're interested in applying for the Residential Manager role, or learning more about Emory Valley Center, please apply via the provided links or contact Connor Mitchell at [email protected]

Emory Valley is an equal opportunity employer. It is the policy of the Center to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.