EMS Outreach Liaison

Overview

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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more 

Description

The EMS Outreach Liaison at Emory Healthcare plays a critical role in developing and strengthening relationships with EMS staff and providing education to internal and external stakeholders. This position serves as a key connection between EMS organizations, healthcare teams, and hospital leadership, to support strategic growth, operational excellence, and educational outreach.

RESPONSIBILITIES:

• The EMS Outreach Liaison is responsible for fostering strong partnerships, identifying opportunities for collaboration, and ensuring EMS interests are well-represented within Emory Healthcare.
• Build strong relationships between Emory Healthcare ED care teams and EMS providers.
• Build and maintain strong relationships with EMS organizations, first responders, and other related partners to support system integration and growth.
• Develop and implement outreach programs to engage EMS providers, increase awareness of Emory Healthcare services, and strengthen referral networks.
• Coordinate and deliver EMS education, including training sessions, workshops, and continuing education programs for EMS personnel.
• Act as a resource for EMS crews regarding hospital processes, patient intake procedures, and clinical pathways.
• Work closely with the EHC Capacity Command Center team to optimize EMS integration into system-wide patient flow initiatives.
• Analyze EMS transport data and trends to identify opportunities for service improvements and enhanced collaboration. 
• Assist in the development and implementation of initiatives that improve EMS provider experience and operational efficiency. 
• Support compliance with state and federal EMS regulations and maintain up-to-date knowledge of industry best practices.
• Represent Emory Healthcare at EMS conferences, community events, and industry meetings to enhance visibility and partnership opportunities.
• Participate in system-wide emergency preparedness planning and response efforts.
• Provide education and training to internal staff on EMS transport policies, procedures, and best practices.
• Ensure compliance with regulatory standards, including state and federal EMS transport guidelines.

MINIMUM QUALIFICATIONS

• Bachelors degree in EMS, nursing, healthcare administration, emergency management, or a closely related field required
• 3 years of Experience with EMS, business development, healthcare outreach, strategic communication strategies, and/or other related roles are required.
• Current or previous National Registry certification as a paramedic or EMT preferred
• Strong relationship-building and business development skills.
• Excellent communication, public speaking, and presentation abilities.
• Strong leadership and collaboration skills to engage multiple departments and external partners.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.