Fast Facts

Join Ellucian as a Senior Colleague Student Consultant, where you'll leverage your expertise in higher education technology to provide solutions and support for the Student/Admissions Modules, enhancing customer success in a fully remote role.

Responsibilities: Provide high-quality customer support for Ellucian’s Colleague product suite, assist in troubleshooting and implementing new functionalities, mentor junior consultants, and lead customer projects.

Skills: Hands-on experience with Student/Admissions Modules, strong problem-solving and analytical skills, and effective interpersonal communication skills are essential.

Qualifications: Minimum of 7 years of experience in higher education Registrar/Admission Offices or equivalent consulting, with strong functional knowledge of related business processes.

Location: Remote/anywhere in the US

Compensation: Not provided by employer. Typical compensation ranges for this position are between $90,000 - $130,000.

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Ellucian is seeking to hire a strategic and solutions focused on Colleague/Admissions-Registrar Sr. Consultant, as a member of our team, you will be instrumental in consulting with our customers and delivering value-added services that provide the quickest path to institutional success. This role provides personalized and on-going guidance and support on Ellucian solutions and customer business operations post-implementation, enabling customers to maximize value from their solutions. The role works closely with the customer, building a relationship with the customer’s points of contact, understanding their business needs and the customer’s current use and knowledge of the Ellucian solution. The Senior Consultant works with customers on assigned projects to identify solutions to business and functional problems.

The successful candidate will possess a strong functional understanding of the Student/ Admissions Modules and an overall understanding of Ellucian’s broad portfolio of solutions. Additional knowledge of touch points to the Degree Works Module is a plus.

Where you will make an impact

• Provides high-quality customer consultation and support to Ellucian’s Colleague product suite, specifically Student/ Admissions Modules.
• Assists customers with implementing new functionality into the Ellucian Student/ Admissions Modules.
• Assists customers in troubleshooting issues related to Student/ Admissions Modules and other modules within the Ellucian Colleague product suite.
• Contributes to the definition of client engagement activities. 
• Leads and directs work of the functional team on customer projects.
• Mentors and trains less experienced consultants and reviews their work. 
• Interacts with the customer and other consultants to translate business requirements into functional specifications for conversions, reporting, interfaces and customizations. 
• Monitors, tracks, and reports project risks, issues, milestones and work completed, as well as work that is underway. Provides leadership for the customer enabling them to stay on time and on task. 
• Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause.
• Facilitates business process review and application prototyping sessions as well as providing
• Provides insight into best practice methodologies. 
• Evaluates and modifies systems, where appropriate, relative to the customer business practices. 
• Provides customer with high-quality business process, change management and other appropriate documentation. 
• Implements modifications and/or updates. 
• Provides direction in developing testing methodology and test scripts for use during upgrades, patch application and customizations. 
• Works with the customer to test and confirm modifications and/or updates meet specifications. 

What you will bring

• Hands-on experience with Student/ Admissions Modules
• A minimum of 7 years of experience working in a higher education Registrar/Admission Office(s) or equivalent consulting experience.
• In-depth functional knowledge of business processes as related to Registrar/Admission Office(s) and functions within colleges and universities.
• Expert knowledge of business process and Colleague operations within Registrar/Admission Office(s),
• Strong problem-solving skills and a self-starter attitude.
• Proven analytical and problem-solving skills
• Strong presentation skills
• Strong interpersonal communication skills and the ability to maintain effective working relationships with co-workers, vendors, and customers.

What makes #Ellucianlife

• Comprehensive health coverage: medical, dental, and vision 
• Flexible time off 
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups 
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
• Education Assistance Program 
• Professional development opportunities

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