Senior Job Coach and Resource Coordinator

Overview

Salary $52,000-55,000 year

The City of Philadelphia’s Community Violence Intervention (CVI) program, Pushing Progress Philly (P3), will serve Philadelphians who are at least 18 years old, at elevated risk of gun violence, and resistant to typical interventions. Program components include street outreach, case management, transitional jobs, coaching and behavioral health curriculum. P3’s goals are to reduce disparities between neighborhoods, particularly economic well-being and community safety disparities, increase opportunities for Black men to participate in the workforce and to have increased economic security, and improve neighborhood safety, with a reduction in gun violence, fewer homicides, and safer streets. Neighborhoods of P3 program delivery currently include Germantown and may expand to other identified neighborhoods. This Senior Job Coach and Resource Coordinator role is part of EDSI’s function as the Job Coaching and Transitional Jobs role in the P3 ecosystem.

· Provide leadership and support to the Job Coaches, ensuring they adhere to the P3 model, mission, and approach to service delivery

· Ensure the Job Coach team provides high quality, process driven services including orientation, cognitive behavioral therapy through Control Alt Delete (CAD) sessions, professional development (PD)activities, career pathway coaching and skill development

· Directly facilitate CAD sessions

· Build and maintain relationships with fellow P3 providers, community-based organizations, other gun violence reduction programs, and workforce and training partners

· Provide support services to P3 participants

· Offer resource education and resource referrals to P3 participants

· Mentor and develop staff using a supportive and collaborative approach. This will include consistent practice of role modeling, coaching, performance assessment and feedback, transparent and timely communications, and other practices aligning with P3 and EDSI leadership framework.

· Provide deep knowledge around community violence reduction best practices and implement protocols that follow values of non-exclusion, strengths-based, and trauma informed care

· Ensure accurate and regular data reporting on all services provided

Responsibilities

· Provide orientation to participants moving from phase 1 to phase 2 of the P3 program

· Coordinate with the outreach team to integrate effort, communication, and re-engagement

· Review hours of activity, progress, and readiness to determine advancement to phase 3

· Support orientation of transitional jobs activity

· Conduct HR functions including and not limited to interviews, hiring recommendations, on-boarding, training, quarterly performance reviews, improvement plans, and weekly 1:1 supervision

· Manage the daily scheduling of services provided by the TJ team, including daily CAD classes, PD, worksites, and events/specialized efforts for job coaching, career exploration, and hiring events

· Facilitate train-the-trainer sessions on CAD content

· Provide case reviews to ensure individual plans, career pathways, safety plans, daily data entry and case notes are entered, actively utilized, and reassessed to best support participant progress, growth, and success

· Facilitate CAD sessions, PD sessions and weekly one-on-one coaching sessions with participants

· Conduct CAD observation, using customized template, to ensure the curriculum remains actively relevant and job coaches have the skills to facilitate in an effective manner that results in beneficial and meaningful sessions that support prosocial behaviors and growth mindset

· Collaborate with the Crew Manager on individual’s safety, individual action plans, and career pathway plans

· Work closely with behavioral health staff on any conflict resolution interventions and critical incident response planning and actions

· Collaborate with the behavioral health provider to plan and implement staff wellness circles

· Oversee and support tasks around daily data capture, including hours of attendance and case notes

· Provide necessary internal and external reports to Program Manager and P3 Director that monitor outcomes and progress with established goals

· Closely coordinating with fiscal entity to confirm attendance for daily stipend distribution

· Align professional development with career pathway education and real-life experiences from worksite activity

· Source and distribute occupational skills training opportunities for P3 participants

· Demonstrate de-escalation techniques to grow a trauma-informed environment that prioritizes safety. Handle incident reports, grievances, and collaborate across leaders on solutions when a critical incident or conflict occurs.

· Responsible for facilitating team meetings with a focus on continual improvement and staff well-being

· Develop key partnerships and maintain successful partnerships with external stakeholders

· Demonstrate fluid approach to work and actively participate in continuous improvement

· Other opportunities as available

Qualifications

· Bachelor's degree in business, education, human resources, liberal arts or related area is required

· Experience in leading teams that provide direct service to at-risk populations required

· Experience in group facilitation and individual coaching that implements trauma-informed, motivational interviewing, and behavioral modification principles

· Experience in gun violence reduction and workforce development programs required

· Must be able to demonstrate servant leadership values and success in a team-oriented environment

· Knowledge of Microsoft applications

· Excellent writing, proofing, problem-solving, and presentation skills

· Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude

· Individuals with criminal records and/or lived experience with community violence are encouraged to apply

· Most be comfortable with local travel and have access to reliable transportation