Sales Development Representative
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
The Sales Development Representative (SDR) utilizes a combination of telephone calls and email follow-up to contact prospects to develop potential sales leads for the sales team. The SDR is also responsible for the documentation of their prospecting efforts.
This remote position is U.S.-based only (excluding U.S. territories)
What You'll Do
- Conduct outbound prospecting cold calls, emails, and social media to generate qualified leads
- Research and identify potential customers using tools like ZoomInfo, LinkedIn, CRM software, and industry databases
- Qualify leads through discovery conversations to understand business needs and pain points
- Set up meetings or calls between qualified prospects and the sales team
- Maintain accurate and current records of all activities in the CRM system (NetSuite)
- Collaborate with marketing to follow up on leads and campaigns
- Meet and exceed KPIs including outreach volume (calls, emails, social touches) and qualified opportunities generated
Your Team
You will be welcomed as a member of the Sales Training Team, a team of about 15 people, and the larger Sales and Marketing organization. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Sales Development Rep and your development and career growth at EIS.
About You
- 1+ year of business experience with a desire to embark on a sales career
- Ability to make cold calls
- Strong communication and interpersonal skills
- Ability to build relationships with customers
What sets you apart:
- Self-starter with a results-driven mindset
- Thrives in a fast-paced, target-driven environment
- Manage and prioritize time effectively to meet KPIs
- Ability to handle rejection and maintain a positive attitude
- Ability to work independently as well as a part of a team
- Comfortable using CRM systems and prospecting tools
Pay Range
USD $53,145.00 - USD $75,920.00 /Yr.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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At EBSCO, we believe that it takes each one of us reflecting, listening, learning and acting to achieve the inclusive culture we strive for. Our culture is created by how we show up for each other and how we work together. It reflects who we are a...
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