Office Assistant - Residential Support

Dungarvin is a national organization of privately owned companies that are dedicated to providing high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. Embrace the opportunity to positively change someone’s life by joining our team as an Office Assistant.

What's In It For You:

• Wage: $19.90 per hour
• Full Pay Scale $19.90 per hour - $21.10 per hour (Future increases within the posted range are based on tenure and performance per Dungarvin compensation guidelines.) 
• Schedule: Full-Time position M-F 
• Location: On-Site in office full-time in Denver, Colorado 
• Medical, Vision and Dental Insurance for full-time employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for full-time employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match based on eligibility requirements
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program

The Office Assistant supports with the coordination of individual healthcare needs and support systems that provide consistent, timely and appropriate medical care. 

Responsibilities Include:

• Working full-time on-site in office in Denver, CO.
• Review incoming consultation forms after the completion of each appointment.  Assure any changes or follow up orders are completed and documented in the health tracking modules and case notes. 
• Monitor the scheduling of appointments in various systems and notify of any missing appointments or changes to scheduled medical appointments.
• Assist in the completion of quarterly Healthcare Coordinator Report for individuals as assigned by the Nurse.
• Verify and update the medication administration records with current medication orders as needed.
• Communicate via email to the appropriate staff (e.g. Nurse, Program Director, Residential Coordinator) to inform them of new medications. 
• Fax or scan copies of scripts that show new medications as needed.
• Inform the Nurse and Program Director immediately when a change in medical condition or medical information is received.
• Enter medication and healthcare related data into systems as assigned.
• Monitor and assure that any changes ordered by medical professionals documented.
• Contact Independent Contractors monthly as needed to verify medical information.
• Monitor all incoming paperwork and documentation for the Nursing department and assure it is given to the appropriate person.
• Assure filing is current by filing all individual medical and health related documentation in the designated file within assigned timeframes as requested.
• The Health Support Coordinator will serve as a direct contact/resource person for staff and independent contractors. 
• The Healthcare Coordinator is not a licensed medical person and can only work as a liaison between the nurse,  the staff and independent contractors.
• Monitor narcotic counts monthly to see if any counts and/or signatures are missing.  Inform PD and/or Nurse of any discrepancies including missed signatures or counts.
• Participate in monthly Nursing department meetings and other meetings as assigned..
• Other duties as assigned.

Qualifications:

• A High School Diploma or GED Certificate 
• Experience in the field of intellectual and/or developmental disabilities, 2 years preferred
• Previous experience tracking medical appointments, medications and with contract compliance
• Possess skills in the area of financial management and/or scheduling
• Ability to assist in maintaining efficient office operations
• Must be proficient in Microsoft Word, Excel, Outlook and PowerPoint, as well as general office technologies
• Ability to work as a team member to maintain consistency and quality in services
• Personal qualities should include confidence, flexibility, self-directedness, and the ability to maturely deal with unexpected demands and incidents
• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. 
• Must be able to work on-site in office M-F

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.  

#LI-PM1

#DBOOSTIJ

10/9