Administrative Assistant - job 1 of 2

Job Description

Join the Dewberry Team!  Are you looking for a rewarding opportunity to help our country with disaster recovery work? We are currently searching for highly qualified Administrative Specialists. As one of our Disaster Specialists, you will collaborate with some of the best and brightest in the industry and use your expertise to support critical recovery efforts in a disaster-impacted community in the Southwest Region. This is an excellent opportunity for those who want to use their knowledge, skills and abilities to help disaster survivors. *Please note, this is a deployment-based position in New Mexico. Remote work is not permitted for this role.

Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors is our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you’re an experienced professional or a new graduate, you’ll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call “Dewberry at Work,” that have inspired our employees to be successful for more than a half-century.

Responsibilities

In this role, you will travel to a disaster recovery site to assist with project administration, planning and oversight. Responsibilities include but are not limited to

• Scheduling meetings and maintaining correspondence in Microsoft Teams and Outlook;

• Support personnel intake both in-person as well as via the claims office in-boxes;

• Manage documents and files including the upload of personnel or claimant documentation;
• Generate, review, and send determination letters;
• Prepare technical and correspondence writings; and,

• Provide administrative support services related to the work.

Required Skills & Required Experience

• High School diploma
• A minimum of five years of combined experience in administrative roles including customer service, data entry, document development, correspondence, adhering to federal guidance and policy, records management, and evaluating various types of administrative documents.
• The ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.

• Demonstrated proficiency in administrative activities within an organization including customer service, data management, records management, time management, workload balancing, data reporting and tracking, and other administrative duties.
• Excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
• Proficiency in using administrative software, claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.
• Must be computer literate and proficient with MS Office Suite applications (Word, Excel and Outlook)
• Must have strong interpersonal and customer relations skills.
• Must have a valid driver’s license and a clean driving record.
• Must be a U.S. citizen capable of passing a federal background investigation to obtain a Public Trust clearance.

Program Information

*At this time, Dewberry will not sponsor a new applicant for work authorization.

*This position is covered by the McNamara-O'Hara Service Contract Act of 1965 (SCA).

*Dewberry is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.

*Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry’s background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.

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