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Associate Director, Key Customer Engagement, Sarcoma

Job Description

Role Summary

We are seeking a strategic, high-energy Associate Director of Key Customer Engagement to join our Commercial team. This highly visible role will be pivotal in shaping and executing customer engagement strategies across the Sarcoma franchise, supporting both QINLOCK and ROMVIMZA.

From managing peer-to-peer initiatives and congress execution to developing relationships with leading Key Opinion Leaders (KOLs), this role sits at the intersection of strategy, field execution, and patient impact.

Key Responsibilities

 

Key Customer Engagement (25%)

  • Develop a deep understanding of the disease landscapes and contribute to the key customer engagement strategy and execution of the tactical plan
  • Assisting in developing a KOL (Key Opinion Leader) target list, improvement of product advocacy, and identification of future/rising KOLs within disease states of interest
  • Oversee key opinion leader contracts and payments in collaboration with compliance
  • Assist the KCE Lead with one-to-one engagements with key customers

Peer to Peer Initiatives (30%)

  • Manage the day-to-day operations, execution and budget for Peer-to-Peer Programs (e.g., Speaker Bureau)
  • Assist with pre-program training as necessary
  • Provide feedback on educational formats/channels to maintain desired levels of HCP engagement throughout the product lifecycle

Congresses (30%)

  • Partner with marketing operations and medical on the logistics and execution for all congresses, inclusive of booth and marketing materials development and pull-through in partnership with brand
  • Analyze congress performance metrics and insights
  • Aid in the customer engagement, outreach, and discussion with relevant HCPs during key congresses

Insights (15%)

  • Assist in the management of a key customer profile & insights database
  • Contribute to obtaining KOL feedback on key market events and impact to our respective products

Qualifications

Required Qualifications

  • Bachelor’s/Master’s degree in a relevant business-related and/or life sciences field and 10+ years of experience, with 5+ years marketing experience commercial in pharmaceutical and/or biotech or related field
  • Strong collaborator with the ability to build and maintain cross functional relationships
  • Experience managing and overseeing external agency partners and budgets
  • Ability to thrive independently and with ambiguity, with an entrepreneurial mindset and track record of exploring new ways of working
  • Eager to work in a fast-paced environment, striving for excellence in everything we do, alongside a team driven by improving the lives of patients
  • Ability to travel 35% of the time

Preferred Capabilities

  • Prior experience in a sales/customer facing role/advocacy development or HCP marketing role is strongly preferred
  • Prior experience in Oncology and/or Rare Disease strongly preferred
  • Prior launch experience preferred
  • Operational knowledge of the regulatory, legal, compliance review process strongly preferred

Additional Information

Deciphera is committed to fair and equitable compensation practices. The base salary pay range for this role is $175,000 - $240,702. Actual compensation packages will depend on various factors, including, but not limited to depth of experience, education, skillset, overall performance and/or location.​

Deciphera believes in providing a competitive compensation and benefits package to all employees. Our base salary is just one component of Deciphera’s competitive total rewards strategy that also includes annual performance bonus, a long-term incentive plan, full range of benefits and other incentive compensation plans (if applicable)

Benefits:

  • Competitive salary and annual bonus.
  • Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more.
  • Generous parental leave and family planning benefits.
  • Outstanding culture and opportunities for personal and professional growth.

Apply Now: Join us in our mission to improve the lives of people with cancer. Apply today to become a part of our dynamic team!

EQUAL EMPLOYMENT OPPORTUNITY INFORMATION

Deciphera is committed to equal employment opportunity and values diversity. To ensure that we comply with reporting requirements, we invite you complete the confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment. This information will also be treated confidentially.  We are committed to make all hiring decisions and other employment decisions on a non-discriminatory basis.

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Average salary estimate

$207851 / YEARLY (est.)
min
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$175000K
$240702K

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Passion. Commitment. Culture. At Deciphera, we are committed to improving the lives of people living with cancer. That passion for making a difference extends to the patient groups and communities in which we live and work. We recognize the value...

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Full-time, onsite
DATE POSTED
November 21, 2025
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