Volunteer Coordinator

Overview

Responsible for supervision of volunteers at all campuses and management of volunteer specialty programs.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.

• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.

• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

High school diploma or GED required. Bachelor’s degree preferred in marketing, business, or health administration. Strong organizational skills with attention to details required. Excellent oral and written communication skills required. Microsoft Office Word, Outlook, and Excel basic skills required.  Ability to work independently with minimum direction.  Must be able to communicate effectively (verbal and written) within a multi-disciplinary team and have the ability to meet the public with tact, courtesy, and efficiency. Must be able to read, write legibly, speak, and comprehend English.

WORKING CONDITIONS

WORK CONTEXT

Comes in contact with others, coordinates and leads others, deals with external customers, uses electronic mail and telephone, types of letters and memos, participates in face to face discussions, works with groups or teams, makes presentations to large groups, responsible for outcomes and results. Physical presence onsite is essential.  Hearing and vision must be normal or corrected to within normal range. Manager must be able to perform the duties with or without reasonable accommodation.

PHYSICAL FACTORS

L-Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.  Physical demand requirements are in excess of those for Sedentary Work.  Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) When it requires walking or standing to a significant degree: or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the amount of force exerted is negligible.