Director, Insider Threat Counter Operation (Information Security)

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion dollar e-commerce industry from the ground up. We are one of the fastest-growing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview

Coupang’s Proactive Security Team has a mission to keep Coupang secure by performing proactive activities that will prevent or mitigate potential security risks due to Threat Actors.

We are looking for a senior technical leader for a new function “Insider Threat Counter Operation” (ITCO) in our Seattle or Mountain View offices. That team will simulate insider threat scenarios focused on testing the effectiveness of our data governance controls, classification, and response capabilities.

The successful candidate will be someone with experience leading an offensive security or insider threat program in the past and capable of hire, develop, and retain the best, build an effective function, work across groups to deliver business impact, and is not afraid to dive deep when needed.

Key Responsibilities

Responsibilities will include, but not be limited to, the following: 

• Provide expertise and leadership in the team.
• Help build a great team by retaining and hiring the best and positively shaping team culture.
• Design and execute adversarial campaigns or Red Team style assessments against data governance controls.
• Drive the evolution of the team by overseeing strategy, roadmaps, and driving execution.
• Inspire teams to raise the bar on delivery but also define and deliver initiatives to improve maturity.
• Dive deep when necessary to lead by example.

Basic Qualifications

• 10+ years of hands-on experience in offensive operations or within an insider threat program. 5+ years of managerial experience.

• In-depth experience within an insider threat program or alternatively, an in-depth understanding of Threat Actor Attack Simulation, penetration testing and offensive security in general.

• Knowledge about and experience with security and insider threat trends, breaches and defense techniques and malware.
• Excellent leadership and communication skills.
• Able to analyze, understand and predict cyber threat trends with long-term vision.
• Proven experience leading a team within an insider threat program, Red Team or threat actor attack simulation function.
• Fluent in English and native Korean proficiency.

Preferred Qualifications

• E-commerce industry-specific security threat expertise.
• Background in data governance operations, digital forensic or legal holds.
• Experience with DSPM solutions, forensic toolsets, Microsoft Purview/Google Vault, CASB or SIEM platforms.
• Familiarity with Korean laws and regulation.
• Experience working in a fast-paced international enterprise
• Experience in cloud environments like AWS and understanding the differences between Cloud and traditional data center environments.
• Computer Science, Computer Engineering, or related technical Degree
• Holder of well-recognized security certifications (e.g. CISSP, SANS,  …)

Recruitment Process & Others

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.    
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://www.coupang.jobs/en/privacy-policy/

Document Return Policy 

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail. 
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.