Principal Enterprise Architect - job 1 of 2

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:  

Reporting to the Director of Enterprise Architecture, the Principal Enterprise Architect will play a crucial role in shaping and optimizing our technology landscape. This position involves collaborating closely with business leaders, contributing to the strategic vision of the Enterprise Architecture practice, and ensuring the alignment of technology initiatives with organizational goals.

Key Responsibilities:

•Execute the strategic vision for the Enterprise Architecture practice under the guidance of leadership.

•The Enterprise Architect aligns to one or more of PointClickCare’s major business areas and will be responsible for leading enterprise architecture work across business, solution, application, data, and technology domains. 

•Actively participate in the Architecture Review Board (ARB) to contribute to sound technology decisions and minimize technology debt.

•Architect and develop agentic IT capabilities that enhance business operations, workload orchestration, and user-facing automation.

•Evaluate and rationalize the application portfolio, recommending retirements, consolidations, or replacements as needed.

•Define and enforce application architecture standards and guidelines.

•Provide guidance on the design, implementation, and maintenance of secure, scalable, and maintainable technology architecture.

•Contribute to producing target state solution architectures, conducting architectural assessments and gap analyses, and shaping the overall solution strategy and roadmap.

•Partner with data architect(s) to support data management practices, ensuring data integrity, security, and compliance.

•Partner with integration architect(s) to support integration strategies ensuring seamless communication and data flow across various systems.

•Work closely with solution architects to ensure that individual solutions align with the overall enterprise architecture.

•Collaborate with business leaders to create business capability models that align technology capabilities with business needs.

•Drive innovation by identifying opportunities to leverage new technologies.

•Capability to demonstrate and evaluate AI solutions via experimental methods

•Contribute to building a vibrant "learning community" within the enterprise architecture discipline, fostering continuous improvement and consistently delivering value to various business units.

Required Experience & Skills: 

•Bachelor's or Master's degree in computer science, Information Technology, or a related field

•Proven experience of 5+ years as an Enterprise Architect, demonstrating a solid understanding of relevant areas

•Experience with planning and leading architecture delivery for large-scale business and systems transformation programs is a must

•Technical experience and knowledge in foundational security, foundational AI, architecture design is a plus

•Experience with Marketing and Sales technologies including Marketo and Salesforce

•Familiarity with TOGAF/EA methodologies, ITSM/ITIL process design, cloud strategy, Agile framework, and security frameworks

•Relevant certifications such as TOGAF, CISSP and Public Cloud certification(s) such as Azure, AWS, GCP

•Proven track record of successfully leading large scale initiatives from concept to delivery in various AI Platforms like Micosoft CoPilot, Salesforce Agentforce

•Strong analytical, problem-solving, communication skills

•Previous roles with a focus on data architecture, application or solution architecture, integration, risk management, and technology standards

•Proven experience in defining and implementing comprehensive technology governance frameworks.

•Demonstrated expertise in enterprise data management and application portfolio management.

•Strong understanding of security architecture principles and practices.

•Hands-on experience with cloud strategy development and implementation.

•Proven experience in business capability modeling and translating business needs into technology solutions.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.