Program Manager, Resource Navigation

The Program Manager, Resource Navigation will provide administrative and programmatic support to the disaster case management program. The Program Manager, Resource Navigation will oversee scheduling and training of up to 10 AmeriCorps fellows. This role will assist in establishing community partnerships and finding resources for those affected by the 2025 Los Angeles Wildfires. This role will assist at the Rebuilding and Recovery Center and help direct survivors to appropriate recovery resources. The ideal candidate will have strong leadership and communication skills, a background in disaster response working directly with trauma-affected communities, and a deep commitment to serving vulnerable populations.

• Communicate on a regular basis and interact with all program management staff.
• Develop strategies for meaningful resource navigation and distribution of those resources to vulnerable populations.
• Provide oversight, scheduling, and training to up to 10 AmeriCorps fellows and comply with AmeriCorps rules and regulations for site supervisors.
• Help plan canvassing efforts and create a list of potential locations and events where the team can share resources and provide support to affected communities.
• Support the organization and implementation of disaster recovery events, particularly those targeting marginalized groups in need of recovery assistance.
• Adhere to funder’s Disaster Case Management Program (DCMP) Grant Plans and ensure staff attend and comply with the service delivery including but not limited to: FEMA sequence of delivery and special needs populations; including non-English speaking, minority populations, children, elderly, and persons with disabilities; information on available local and State human and social services; applicable components of the State’s disaster recovery plan; and other information regarding the local Long Term Recovery Groups (LTRGs).
• Other duties as assigned 

• Oversee up to 10 AmeriCorps fellow direct reports
• Hybrid position with travel required around Los Angeles County, including Palisades and Eaton Fire Areas, CORE HQ, and the rebuilding and recovery center in Altadena.

• Bachelor’s degree in Emergency Management, Social Work, Community Outreach, Public Administration, or related fields, or equivalent professional experience. Masters preferred.
•  Knowledge of FEMA Individual Assistance Programs, Disaster Case Management Programs, and experience commensurate with the position.

• Minimum 3 years of relevant experience in program coordination, disaster recovery, or community outreach
• Minimum 2 years of supervisory experience

• Familiarity with community resources for disaster-affected populations and local knowledge of Los Angeles

• Excellent written and spoken English; good communication skills and convincing presenter; proven forward planning and strategic skills; strong public relations skills and network building; good training and facilitation skills.
• Bilingual a plus (Spanish preferred)

Clear pre-employment background check requirements, including local, state, and national criminal records checks, sex offender registries, employment, education verifications and child abuse registry check (if required by state regulations) are required post job offer and prior to employment.

Safeguarding

CORE is committed to keeping children and vulnerable individuals safe and has a Zero Tolerance policy for sexual exploitation and abuse. Every CORE employee, consultant and volunteer is bound by CORE’s Code of Conduct and Safeguarding Policy. By applying for this position, an applicant confirms that they have not previously violated an employer’s safeguarding, sexual misconduct, (child) sexual exploitation and abuse, or human trafficking policy.