Content Editor

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

✨ About the Role
Comcast is seeking a Content Editor to join our Content Delivery team, where you’ll help shape the public-facing Xfinity website—bringing TV packages, mobile plans, and smart home solutions to life for millions of residential customers.

This role is perfect for someone who thrives in a fast-paced, cross-functional environment and enjoys working with tools like Sitecore, Figma, and Smartsheet to deliver polished, user-friendly content.

💼 Team Culture & Training
You’ll be joining team-oriented group that values support, generosity, and collaboration. While you’ll be the first in-office team member, you’ll be surrounded by a virtual network of peers who are eager to help you succeed.

Training includes:
• Onboarding materials
• Guided training sessions
• Daily checklist
• Shadowing and hands-on learning with real intakes

Job Description

🌐 What You’ll Be Working On

• Site Management: Maintain and update content on the Xfinity residential website using Sitecore CMS.
• Content Execution: Collaborate with developers and designers to bring digital concepts to life.
• Intake & Reporting: Track tasks using ServiceNow, ensuring updates meet SLAs and are accurately documented.
• Quality Assurance: Participate in QA reviews to ensure content accuracy and consistency.
• Process Optimization: Provide feedback to improve CMS workflows and content delivery processes.
• Stakeholder Communication: Present updates to eCommerce leadership, QA teams, and marketing/sales analysts.

🌟 What We’re Looking For

• 2–5 years of CMS experience (Sitecore preferred; WordPress, AEM, Magnolia, or similar experience is also welcomed)
• Strong communication skills and a collaborative mindset
• Innovative thinker with a flexible, adaptable approach
• Comfortable speaking up in meetings and sharing ideas
• Detail-oriented and inquisitive—always asking questions and learning

🧠 Tools You’ll Use

• Sitecore (CMS) – Required
• Figma – Required
• ServiceNow – Intake tracking
• Smartsheet / Excel – Task management
• PowerPoint – Presentations
• Jira – (Future migration; experience is a plus)

🤝 Who You’ll Work With

• eCommerce teams
• Marketing & SEO partners
• Sales analysts
• Developers & Designers
• QA and Content Management teams

✅ Success in This Role Means…

• Being resourceful and curious
• Taking great notes and asking thoughtful questions
• Collaborating fluidly with teammates
• Stepping in to support others when needed
• Being a proactive, forever learner

📈 Career Growth & Development

• Next step: Specialist 3, Content Editor
• Access to Workday trainings and mentorship from a leader who champions career development
• Encouraged to explore new skills and take initiative in your growth journey

Ready to Make an Impact?

If you’re excited about shaping digital experiences, collaborating with creative minds, and growing your career in a supportive environment, we want to hear from you. Apply now and help us bring the Xfinity experience to life, one Comcastic experience at a time.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business, Collaborating, Content Management, Figma, Professional Presentation, Sitecore CMS

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.