Program Director - Heinz College - The School of Public Policy and Management

The Heinz College of Information Systems and Public Policy—home to the School of Public Policy and Management and the School of Information Systems and Management—offers a distinctive academic experience at the intersection of data, technology, and policy. We prepare students to lead transformative change through rigorous analysis, technological expertise, and strategic leadership.

Carnegie Mellon University’s Heinz College – School of Public Policy and Management is looking for a Program Director to join our team of collaborators and innovators. This role offers an exciting opportunity for a strategic, student-centered professional who excels in a dynamic and passionate environment.

Lead all aspects of the Master of Science in Public Policy and Management program, including the Data Analytics track. You will be responsible for program strategy, curriculum, student experience, and operations. Collaborate with different departments for program alignment.

You will also directly supervise the Academic Program Manager.

Core responsibilities include:

• Serve as a spokesperson for Heinz College and its public policy and healthcare analytics programs.

• Stay informed on public sector and healthcare industry trends, ensuring programs align with workforce demands.

• Continuously evaluate program curricula, learning outcomes, and market positioning.

• Lead the planning and implementation of new initiatives, such as partnerships, online and hybrid offerings, and certificates.

• Coordinate all aspects of capstone projects, from intake and team formation to assessment.

• Collaborate with internal partners to improve recruitment, student engagement, experiential learning, and job placement.

• Manage program operations and budgets optimally.

• Assess academic policies and contribute to the development of standard methodologies.

• Present information clearly to a wide range of audiences and maintain strong written and verbal communication skills.

• Uphold confidentiality and discretion in handling sensitive information.

• Show flexibility, strong focus on details, and the ability to excel in a fast-paced setting.

• Occasional evening/weekend work and travel (domestic and international) may be required.

• Apply advanced computing skills and data tools, including expert proficiency in Microsoft Office and Google Workspace.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong relationship-building, organizational, planning, and problem-solving skills.

Qualifications:

• Bachelor’s degree required. A combination of education and relevant experience that demonstrates comparable knowledge may be considered.

• Minimum of five years of experience in academic advising, academic program management, and/or teaching/instruction.

Requirements:

• Successful completion of a background check

Additional Information:

Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Program Administration

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information: