Sales Performance & Onboarding Manager

Description

Will hire in the following locations: Savannah, GA; Atlanta, GA; Jacksonville, FL; St. Louis, MO; Kansas City, MO;, Charlotte, NC or Southern, IL.

As the [Manager] of Sales Performance and Onboarding, you will lead the execution and continuous improvement of our new hire onboarding program and performance enablement strategies. With the core onboarding structure in place, your mission is to drive adherence, accountability, and adoption across the sales organization—ensuring every new hire is set up to succeed and every sales leader is aligned with the onboarding standards.
 

This role is ideal for a people-centric operator who can build strong relationships, use data and influence to drive behavior, and lead through accountability—even without direct authority. You will be the implementation engine behind the sales enablement vision, embedding consistency and high performance across distributed teams.

KEY RESPONSIBILITIES:

Drive Adoption & Accountability: Ensure adherence to the onboarding program and performance standards across all sales departments; hold sales leaders accountable for their role in onboarding, using influence and data.

New Hire Onboarding Leadership: Serve as the primary owner of the onboarding journey—from pre-start readiness to 30/60/90 milestones—ensuring consistent experiences and accelerated time-to-productivity.

Cross-Functional Influence: Partner closely with Recruiting, Sales Leadership, HR, and Sales Operations to align program delivery with business objectives and ensure seamless handoffs throughout the employee lifecycle.

People Development & Coaching: Design and lead workshops, interactive training, and feedback sessions that elevate skill development for both new hires and front-line leaders. Serve as a developmental coach and onboarding advocate.

Program Implementation & Refinement: Operationalize onboarding processes by setting clear expectations, tracking milestones, escalating gaps, and continuously improving the experience based on data and feedback.

Performance Monitoring & Enablement: Use call reviews, data dashboards, and performance metrics to identify coaching needs and recommend improvement plans. Partner with sales leaders to drive execution of these plans.

Reporting & Insights: Leverage dashboards and data analysis to prepare and deliver reports that tell a compelling story about onboarding effectiveness and new hire readiness.

Culture of Ownership: Build a culture where every stakeholder—recruiters, managers, trainers—knows their role in the onboarding process and is equipped to deliver their piece of the experience effectively.

Requirements

MINIMUM QUALIFICATIONS:

• 5+ years in sales, onboarding, or sales enablement—preferably in a high-growth or performance-driven environment
•  Candidates should bring hands-on experience with door-to-door sales tactics and strategies. 
• Bachelor’s degree or equivalent years of experience
• Strong interpersonal and cross-functional collaboration skills
• Demonstrated ability to lead through influence (without direct authority)
• Ability to prioritize execution and drive outcomes with urgency
• Excellent verbal and written communication skills
• Proficient in Microsoft Office; strong reporting acumen a plus
• Willingness to travel as needed between regional offices - approximately 50% travel time

PREFERRED TRAITS:

• Results-oriented and influential, with strong emotional intelligence
• Proven experience driving accountability across teams
• Comfortable implementing strategic vision and pushing for high adoption
• Passion for developing people and elevating team performance
• Highly organized with strong follow-through and tracking habits

BENEFITS:

Health from Day One
Medical, dental, and vision coverage start on your first day, plus company contributions to HSA/HRA accounts and flexible spending options.

Time to Recharge
Enjoy up to 20 days of paid time off in your first year so you can rest, recharge, and show up as your best self.

Invest in Your Future
401(k) with immediate vesting and a generous company match, along with company-paid life insurance and disability coverage.

Perks that Power You
Mileage and cell phone reimbursement, a company laptop, and free Clearwave Fiber service if you live in a serviceable area.

Wellness Support
Access confidential employee assistance and 24/7 health advocate services at no cost to you.

Referral Rewards
Earn cash for referring great talent through our employee referral program.

Career Growth
Ongoing career development, learning opportunities, and recognition programs to celebrate your success.

Extra Coverage Options
Additional peace of mind with voluntary plans for accident, critical illness, hospital indemnity, and legal support.

Competitive Pay
Starting salary range of $80,000 to $95,000 annually, plus bonus opportunities based on performance.

Don't miss this opportunity to join a company that values your growth, rewards your hard work, and supports your overall well-being. Apply now and embark on a rewarding career journey with us!

Our Core Values

Purpose - We are about more than ourselves.

Ownership - We are owners.

Courage - We embrace challenge.

Resourcefulness - We find a way.

Simplicity - We focus on what matters.

About Us:

Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting-edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.

Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

Equal Opportunity Employer:

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.