Outside Sales Account Manager - Facility Services | Las Vegas

Manage Growing Accounts. Solve Facility Problems. Earn Commissions on Every Additional Service You Sell.

Join City Wide Facility Solutions as an Outside Sales Account Manager managing a portfolio of 50-80 commercial facility services accounts across Las Vegas. This is a unique hybrid role: you're the account manager keeping clients happy and services running smoothly, while also identifying and selling additional facility services that solve client problems and grow your commission earnings.

Here's what makes this opportunity different: Our sales team continuously adds new accounts to your route, expanding your managed portfolio. As your route grows, so does your opportunity to sell additional services. You'll earn commissions on every extra service you sell—HVAC repairs, floor care, window cleaning, handyman projects, parking lot maintenance, and more—across an expanding base of commercial clients.

You won't chase new business or cold call prospects. Our Sales Executives handle that. Your focus is on managing existing client relationships through systematic site inspections, ensuring exceptional service delivery, and identifying facility needs that lead to additional revenue. Think of it as being the trusted facility advisor for your portfolio—you solve problems, coordinate contractors, and grow your earnings by selling solutions to clients who already know and trust you.

As the largest management company in the building maintenance industry with 60+ years of success, City Wide coordinates independent contractors who perform the actual services. This means no managing hourly employees, no equipment, no inventory—just account management, problem-solving, and selling additional services to a growing client base.

This is a field-based role serving commercial properties across Las Vegas and Clark County.

What You'll Do

Daily Workflow & Schedule:

Your day starts around 7:00am at home reviewing your Night Manager's recap from the previous night. You'll close out tasks in Asana and CRM, respond to any overnight issues, send emails to close loops on complaints and requests, then review your route for the day.

8:30am-1:00pm: Your Sacred Route - You'll be at your first building by 8:30-9:00am to begin systematic inspections. Your route is pre-determined and consistent—high-value clients ($5K+) get weekly visits, mid-tier clients ($2,500-$5K) get bi-weekly visits, and smaller accounts get monthly visits. Some high-priority sites in our Star Program get multiple visits per week. You'll complete 30-35+ site visits weekly across your 50-80 client portfolio.

Afternoon: Off-Route Activities - After completing your route, you'll handle complaint follow-ups, visit sites where you've quoted extra work, and attend any scheduled appointments.

Office Admin Time - Return to the office to write quotes, send proposals, handle correspondence, and complete administrative tasks.

4:00pm: Night Manager Coordination - Meet with your Night Manager to provide route data and findings so they can plan a successful evening shift.

The 360 Building Evaluation Process:

At each site visit, you perform a comprehensive 360-degree evaluation:

1. Inspect the entire building - Walk the property checking all areas, not just meeting with people
2. Evaluate contracted services - Verify the work we're currently paid to perform is being done correctly
3. Identify additional needs - Look for facility issues: HVAC problems, floor damage, window cleaning needs, parking lot repairs, plumbing issues, electrical concerns, etc.
4. Meet with your designated client contact and:
• Recap your findings on managed services
• Tell them what you'll have the crew work on
• Ask for a 1-10 rating on our services
• Ask if there's anything else we need to work on
• Bring up other building needs you identified during inspection
• Offer to provide a quote for additional services
5. This consistent model builds trust, which leads to a growing book of business. City Wide's model is simple: "Get 'em, Keep 'em, Grow 'em." Sales gets them, you keep them and grow them.

Account Management & Service Delivery:

• Serve as primary point of contact for 50-80 commercial building owners and property managers
• Maintain systematic visit schedules based on account value and property needs
• Coordinate service delivery across 20+ facility categories by managing independent contractors
• Address client concerns immediately and resolve service issues
• Build deep client relationships through consistent, reliable communication

Sales & Revenue Generation:

• Identify and sell additional facility services during every site inspection—HVAC repairs, floor care, window cleaning, handyman projects, parking lot maintenance, plumbing, electrical, and 15+ other services
• Present solutions to facility problems you discover during 360 evaluations
• Negotiate project scope, pricing, and contracts for additional services
• Meet monthly sales targets as your route grows
• Earn tiered commissions on every additional service project you sell and deliver

Operations Coordination:

• Manage vendor relationships with independent contractors—recruit, onboard, and ensure quality compliance
• Coordinate daily with Night Managers to ensure evening service execution
• Schedule and coordinate multiple service types across your portfolio
• Use Asana and CRM systems to track tasks, inspections, and follow-ups

About City Wide Facility Solutions

City Wide Facility Solutions is the nation's largest management company in the building maintenance industry with 60+ years of proven success and nearly 100 locations across North America. We serve as a single point of contact for commercial building owners and property managers, coordinating 20+ facility service categories—from janitorial and HVAC to window washing, floor care, handyman services, parking lot maintenance, plumbing, electrical, and more.

As a B2B management company, we coordinate independent contractors who deliver exceptional service while our account managers focus on client relationships, service quality, and identifying additional revenue opportunities. With over $400 million in systemwide revenue, City Wide offers a recession-resistant business model backed by comprehensive corporate support and essential business designation.

Our Las Vegas office serves the dynamic commercial real estate market throughout Las Vegas Valley and Clark County, partnering with businesses across hospitality, casino, office, retail, and industrial sectors.

Frequently Asked Questions

Is this role remote? No, this is a field-based position. You'll conduct 30-35+ client site visits weekly across your 50-80 account portfolio, following a systematic route schedule. You'll start your day at home around 7am with administrative prep, be in the field from 8:30am-1pm on your route, handle afternoon appointments and follow-ups, then return to the office for admin work and Night Manager coordination.

What does OTE mean and is it realistic? On-Target Earnings (OTE) represents total compensation (base + commissions + bonuses) when hitting performance goals. Our OTE of $108K-$134K based on route size is realistic—high performers consistently exceed $130K annually. First-year earnings typically $85K-$110K.

How does my route grow? Our Sales Executives continuously prospect and close new commercial accounts in Las Vegas. These new accounts are added to existing FSM routes. As your portfolio grows from 50 accounts toward 80 accounts, your opportunity to sell additional services expands automatically.

What's the difference between this and a typical sales role? Traditional outside sales = prospecting, cold calling, chasing new business. This role = managing existing accounts through systematic inspections, ensuring service quality, and selling additional services to clients who already trust you through consistent 360 evaluations. Our Sales team feeds you new accounts; you keep them happy and grow additional service revenue.

Do I need facility maintenance experience? B2B sales and account management experience is required. Facility services or property management background is strongly preferred but not mandatory—we provide comprehensive training. We need someone who can build relationships, identify needs during building inspections, and sell solutions.

What types of services will I be selling? HVAC repairs and maintenance, floor care (carpet cleaning, stripping/waxing), window washing, handyman services, parking lot maintenance, pressure washing, plumbing, electrical, construction cleanup, kitchen equipment cleaning, and 10+ other facility services beyond the base janitorial contracts.

What does a typical day look like? 7:00am: Home - review Night Manager recap, close tasks in Asana/CRM, send emails. 8:30am-1:00pm: Sacred route time conducting 360 building evaluations. Afternoon: Complaint follow-ups, quote follow-ups, off-route appointments. Late afternoon: Office admin, write quotes, send proposals. 4:00pm: Meet with Night Manager to provide route data.

What makes this different from traditional facility management? You don't manage employees, own equipment, or handle inventory. Independent contractors perform the actual work. You manage the client relationship through systematic site visits, coordinate service delivery, ensure quality through inspections, and sell additional solutions.

What You Need

Must-Haves:

• 3-5+ years of B2B sales AND account management experience (you need both skillsets)
• Proven track record in consultative selling—identifying needs and presenting solutions
• Strong organizational skills to manage systematic visit schedules across multiple accounts
• Experience in facility services, property management, commercial real estate, building maintenance, or related B2B service industries strongly preferred
• Disciplined and self-motivated—can follow a structured daily routine starting at 7am
• Professional communication skills and executive presence with building decision-makers
• Problem-solving mindset—you see facility issues during building inspections as opportunities
• Valid driver's license and reliable transportation for daily territory coverage
• Comfortable with technology: Asana, CRM systems (Salesforce), email management
• Ability to juggle multiple priorities simultaneously

Nice-to-Haves:

• Bachelor's degree
• Background selling services (vs. products) in recurring revenue models
• Knowledge of commercial building systems (HVAC, plumbing, electrical, flooring)
• Existing relationships with Las Vegas property managers or building owners
• Experience with quality control inspections or building walkthroughs
• Experience coordinating multiple vendors or service providers

Who You Are

You're equal parts account manager and problem solver with a disciplined approach to relationship building. You thrive on routine and structure—following a systematic route schedule, conducting thorough building inspections, and maintaining consistent client touchpoints. You're the type who spots facility issues during walkthroughs and immediately thinks "I can solve that"—whether it's HVAC problems, floor damage, parking lot repairs, or window cleaning needs.

You're comfortable conducting 360-degree building evaluations, asking clients direct questions about service quality, and presenting additional services when you identify needs. You understand that trust is built through consistency—showing up on schedule, following through on commitments, and being proactive about solving problems before clients even notice them.

You're organized and detail-oriented enough to manage multiple client relationships with different visit frequencies, coordinate with Night Managers daily, track tasks across multiple systems, and juggle inspections, quotes, and follow-ups simultaneously. You're motivated by uncapped commission potential—you understand that every building inspection is an opportunity to identify additional revenue.

Most importantly, you're entrepreneurial—you treat your route like your own business. You take pride in high client retention, you're always looking for ways to add value, and you understand that "keep 'em and grow 'em" is how you build a six-figure income.

Compensation & Benefits

Base Compensation (Guaranteed):

• Base Salary: $50,000/year
• Auto Allowance: $500/month (requires monthly mileage reporting)
• Phone Allowance: $40/month
• Total Guaranteed: $56,480/year

Performance-Based Earnings:

Other Services Commissions:

• Earn commissions on every additional facility service you sell and deliver beyond base janitorial contracts
• Tiered commission structure with annual gates: Your commission rate escalates throughout the year as you exceed annual sales thresholds—the more you sell, the higher your commission rate climbs
• Commission paid monthly on completed and collected projects

Retention Bonuses:

• Quarterly bonuses for maintaining high client retention rates
• Annual retention bonuses based on year-end performance
• Bonus levels scale with route size

Additional Earning Opportunities:

• Commissions on new contract sales when you're involved
• In-contract service commissions
• Split commissions on large collaborative projects

On-Target Earnings Examples:

Your OTE scales with route size, which grows as Sales adds accounts:

• Managing ~$110K/month route: $108K OTE
• Managing ~$140K/month route: $134K OTE
• High performers consistently earn $130K+ annually
• First-year OTE typically $85K-$110K as you learn the business and build your sales pipeline

Note: Routes grow continuously as Sales Executives add new accounts. Your commission opportunity expands as your portfolio expands.

Benefits Package:

• Comprehensive health, dental, and vision insurance (company contribution to individual coverage)
• 401(k) with company match
• 120 hours PTO annually (15 days)
• 6 paid holidays
• Laptop, smartphone, and all sales tools provided
• Extensive training on all 20+ facility service offerings
• Training on our systematic 360 building evaluation process
• Ongoing support from franchise ownership and corporate headquarters

Work Environment:

• Field-based role with structured daily routine starting at 7am
• Systematic route schedule with 30-35+ site visits weekly
• Collaborate daily with Night Managers for seamless service delivery
• No managing hourly employees—coordinate with professional independent contractors
• No inventory or equipment to manage
• Office support for administrative tasks
• Clear path for advancement as Las Vegas market grows

Ready to Build Your Six-Figure Portfolio in Las Vegas?

If you're a disciplined B2B professional with both sales and account management experience looking for structured earning potential in a growing, recession-resistant industry, apply today.

City Wide Facility Solutions is an Equal Opportunity Employer