Program Coordinator - job 1 of 4

The New York City Department of Transportation (DOT) provides for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and maintains and enhances the transportation infrastructure crucial to the economic vitality and quality of life of City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment.

DOT’s Bike Share & Shared Mobility unit is responsible for planning, oversight, and management of the Citi Bike program, dockless e-scooter and e-bike-share services, and other emerging micro mobility-share services. Citi Bike, New York City’s bike share program, currently reaches four boroughs with more than 30,000 bicycles and 2,000 stations and is continuing to grow. The program has become an integral part of NYC’s transportation network and in 2024 more than half of NYC’s population lives within a 5-minute walk of a Citi Bike station. E-scooter share services have been operating in the East Bronx for several years, and expanded into Eastern Queens in June 2024; the program will grow to as many as 12,000 vehicles later this year.

Under the direction of senior program staff, this candidate will be responsible for: performing tasks required to identify technically viable sites for potential bike share and shared mobility stations including fieldwork, drawing review, permit coordination, and vendor deployment; updating program databases with accurate site information; coordination for temporary events and public safety emergencies, including station deactivation and reactivation, and temporary and permanent station relocations; liaising between DOT, other City agencies, and private contractors regarding matters pertaining to bike share and shared mobility services; conducting inspections of bike share and shared mobility stations and micro mobility-share vehicles; helping to plan expansion of services into new neighborhoods and improvements to existing bike share and micro mobility-share service areas; production of maps using ArcGIS and Adobe Creative Suite and PowerPoint presentations; evaluating system patterns and trends using available data sources including online dashboards and Microsoft Excel; supporting outreach and correspondence tasks; performing difficult and responsible clerical operations; and related duties.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.