Bilingual Care Ambassador
CircleLink Health is looking for a passionate, outgoing, and tech savvy Care Ambassador to enroll Medicare patients into a monthly check-in program. In this part time role, our Care Ambassadors play a key role in enrolling Medicare patients into high-impact care programs. This is an ideal opportunity for someone who desires to help people access the care they deserve (and better understand it!)
As a Care Ambassador, you'll contact patients directly on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment. You’ll be part educator, part advocate, and part closer—driving real results through meaningful conversations.
What You’ll Do:
- Call Medicare patients using our specialized enrollment software (~15 calls/hour)
- Clearly explain the care program’s benefits, eligibility, and parameters
- Answer questions with empathy and accuracy, ensuring patient understanding
- Motivate and encourage patients to enroll—overcoming objections when needed
- Accurately and thoroughly document every call and patient interaction in our system
- Track and communicate recurring questions, issues, and feedback to management
- Stay up to date on program details and best practices for patient outreach
- Work must be completed on weekdays between 9am-6pm ET
- Minimum of 20-25 hours of availability per week required
What We're Looking For:
- Strong verbal communication skills—you’re confident, clear, and engaging on the phone
- Fluent in both English and Spanish is a must.
- Self-directed, able to work independently with little supervision while meeting performance metrics
- Good with technology and eager to learn and use new software
- Excellent organizational and time management skills
- Strong communication and telephonic skills
- Strong critical thinking and problem-solving skills
- A patient-first mindset with the ability to build trust quickly
- Motivation to hit performance goals and a drive to improve every day
- Detail-oriented with a commitment to 100% accurate documentation
- Resilient and adaptable—able to handle objections and keep conversations productive
- Very strong closing skills are a must
- Experience in outbound sales, Medicare, healthcare enrollment, or patient outreach roles highly desired
Compensation:
- $20 per hour. You will be eligible for a performance-based $200 bonus after 60 days' employment.
- This is a 1099, independent contractor role.
- The contractor hired is responsible for their own equipment, payroll taxes and benefits.
Average salary estimate
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