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Medical Front Office - Patient Service Specialist

Overview

 

Position: Patient Service Specialist

Location: Birmingham, AL

Type of Employment: Full Time

Schedule: Weekdays - varies between 7am to 6pm

Compensation: Starting at $15.50/hour (Pending experience) 

 

When patients enter our outpatient physical therapy center in Birmingham, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong: Our mentorship and orientation programs ensure a successful transition
  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

 

 

Responsibilities

 

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

 

Minimum Qualifications:

  • High School Diploma or GED required

Preferred Qualifications:

  • 1 Year of Medical Office Experience
  • Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Average salary estimate

$29016 / YEARLY (est.)
min
max
$25792K
$32240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
October 15, 2025
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