Sr. Mgr, Business Transformation

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

**This is a fully remote role. Candidates may reside anywhere within the continental U.S. Experience with Duals programs, Medicare and Medicaid is preferred. The role requires up to 25% travel.

Position Purpose: Manage a cross-functional team responsible for executing business transformation across the enterprise. Hire, train, coach, mentor, provide feedback, conduct annual reviews, and all matters required by Human Resources. Work with leadership to support the strategic oversight of the department. Ensure delivery of metric and ROI tracking to ensure savings and improvements are captured. Direct team on the use of tools for business improvement and transformation, and organizational change management.

• Lead a cross functional team in the execution of enterprise level transformation initiatives. Act as a talent multiplier, leader, mentor, and provides professional development guidance / feedback to direct reports.
• Lead and coach team to identify, establish, and quantify measurable business benefits (financial/non-financial) achieved as a result of services provided including: business analysis, process analysis and improvement, project management, business/technical transformation, operational excellence, and organizational change management.
• Strategically partner with leadership at all levels, accomplished through gaining knowledge of the business / technology, building trust, and demonstrating value. Provide guidance and leadership, and encourage collaboration to diverse, cross-functional stakeholders.
• Oversee creation of high quality, executive-level presentations and deliverables, demonstrating initiative status, metric trending, KPI performance, and progress towards business objectives.
• Develop, prioritize and execute business transformation initiatives to identify and address process and operational inefficiencies across the enterprise, achieving a positive impact on KPI performance.
• Oversee full life cycle for various projects ensuring successful implementation , including staff resources, business and systems processes and planning.
• Demonstrate and execute thought leadership through out of the box thinking based in extensive applicable industry knowledge, research and experience.
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience:

• Bachelor's Degree in a related field or equivalent experience required.
• 6+ years in at least three of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management required
• Experience with Duals programs, Medicare and Medicaid is preferred
• Strong leadership and team management skills
• Ability to travel up to 25%

Licensure/Certification:

• Certified Project Management Professional (PMP)-PMI preferred or:
• Lean Six Sigma preferred or:
• Organizational Change Management preferred:

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act