Clinical Research Assistant - Future of Medicine, US Based (Boston, MA)

What We Do 

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers.

Who We Are 

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.  

Position Overview 

The Clinical Research Assistant for the Future of Medicine program is an entry-level clinical position designed to fully integrate individuals into the Care Access research process. The Future of Medicine program brings clinical trials directly into communities, making research more accessible and inclusive for diverse populations. As a Clinical Research Assistant for Future of Medicine, you’ll bring your skills wherever the research happens whether that is in local clinics, at community events, and occasionally at regional events (with travel up to 25%). This role offers opportunities for growth and advancement within the Care Access Research organization.  

• As a Clinical Research Assistant, you’ll support every stage of the research process: engaging with participants and collecting biospecimens, to managing data and maintaining regulatory compliance. You’ll help bring clinical trials directly into local communities by supporting recruitment, outreach, and event operations. Along the way, you’ll gain hands-on experience in clinical research with opportunities to grow your skills and career.  

• Clinical & Participant Care 
• Perform independent venipuncture, including managing difficult draws and re-attempts per protocol. 
• Collect, label, process, package, and ship biospecimens while maintaining chain of custody and temperature controls. 
• Obtain informed consent under the direction of the Clinical Research Coordinator (CRC). 
• Complete protocol-required visit procedures under CRC direction. 
• Communicate clearly with participants and on-site teams; escalate issues promptly. 
• Maintain effective, professional relationships with participants, investigators, and sponsor representatives.  

• Study Operations & Data Management 
• Record and enter data in real time on paper or e-source documents, ensuring accuracy and legibility. 
• Request and manage medical records for potential and current participants. 
• Update study trackers, online recruitment systems, and site logs. 
• Request and issue study participant payments. 
• Maintain adherence to FDA regulations, ICH guidelines, and institutional SOPs.  

• Member Education & Community Engagement 
• Participate in member education and pre-screening events, which may occur at multiple locations. 
• Set up and tear down event sites; prepare kits and supplies, ensuring aseptic technique and biohazard safety. 
• Assist with distribution of outreach and education materials. 
• Schedule participant visits and provide reminders.  

• Clinical Site & Administrative Support 
• Assist with administrative tasks such as copying, scanning, filing, mailing, and emailing. 
• Support inventory management and ordering of equipment and supplies. 
• Contribute to maintaining an organized, compliant site environment.  

• Other Responsibilities
• Communicate clearly in both verbal and written form. 
• Perform other duties as assigned in support of study success. 

• This position is for a full-time, hourly role. The standard schedule is Tuesday through Saturday, averaging 32–42 hours per week. Work is typically split between community events and a local clinical site (for example, a Houston-based team member may spend three days at community events and two days at the local site). 
• At times, you may be asked to support regional events that require travel and occasional overnight stays, up to 25% of the time.  
• Type of travel required: ​Regional (within 100 miles)​ 

• Technical & Operational Proficiency 
• Comfortable using eSource/mobile apps and standard office tools. 
• Proficiency in Microsoft Office Suite. 
• Ability to learn and adapt in a fast-paced, evolving environment. 
• Strong organizational skills with close attention to detail.  

• Professional & Interpersonal Skills 
• Excellent verbal and written communication skills with a high degree of professionalism across diverse groups. 
• Friendly, outgoing personality with the ability to maintain a positive attitude under pressure. 
• Critical thinker and problem solver with strong initiative. 
• Ability and willingness to work independently with minimal supervision while contributing effectively to team and site goals. 
• High level of self-motivation, energy, and an optimistic “can do” attitude.  

• Clinical Skills & Experience 
• 1+ year of recent, hands-on phlebotomy experience in a clinical setting (≥200 venipunctures; ≥25–50 capillary sticks; ≥30–50 in the last 2–3 months). 
• Demonstrated competency in specimen processing. 
• Working knowledge of medical and research terminology, ICH-GCP, HIPAA/PHI handling, and related federal regulations. 
• Some prior clinical research experience preferred. 
• Current national phlebotomy certification, such as: 
• ASCP Phlebotomy Technician (PBT) 
• AMT Registered Phlebotomy Technician (RPT) 
• NHA Certified Phlebotomy Technician (CPT) 
• NCCT National Certified Phlebotomy Technician (NCPT) 
• State-specific licensure/certification if required (CA, WA, LA, NV).  

Diversity & Inclusion:

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.