FBS Senior Business Optimization Consultant

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

About the Role

To analyze strategic and operational data, transforming it into valuable insights to support decision-making across the organization. Responsible for developing advanced analysis, interactive dashboards, and predictive models to improve business performance. 

Fluency in English and Spanish is required, as the role involves close interaction with stakeholders in both the United States, India and Latin America. 

What You'll Do

• Collect, process, analyze, and interpret large volumes of data from various sources (ERP, CRM, internal databases, external platforms, Excel spreadsheets etc.). 
• Develop reports, dashboards, and data visualizations using tools such as Power BI, Tableau, Qlik, Looker, and others. 
• Support business units (Talent Acquisition, Onboarding, Compensation, Operation, etc.) by identifying opportunities and risks based on quantitative and qualitative analysis. 
• Create statistical and predictive models (regression, classification, segmentation, etc.) using machine learning techniques when applicable. 
• Ensure the quality, consistency, and governance of the data used in analysis. 
• Act as a consultant to internal stakeholders, gathering requirements, understanding needs, and proposing data-driven solutions. 
• Perform ad hoc analysis and in-depth studies to answer strategic business questions. 
• Support strategic planning with historical analysis, performance projections, and scenario simulations. 
• Elaborate, validate and present the Capacity plan to the respective areas. 
• Stay up to date with trends and best practices in Business Analytics and emerging technologies. 

• Bachelor’s degree in engineering, Business Administration, Computer Science, or related fields. 
• Postgraduate degree or MBA in Business Analytics, Data Science, Business Intelligence, or related areas (preferred). 
• Advanced Excel and SQL skills (required). 
• Experience with BI tools (Power BI, Tableau, Qlik Sense, etc.). 
• Knowledge of analytical programming languages (Python, Power Automate, etc). 
• Experience with statistical and predictive modeling. 
• Understanding of data structures, ETL processes, and relational databases. 
• Familiarity with Agile methodologies and project management tools. 
• Experience in HR metrics and all ecosystems. 
• Experience with Workday, SuccessFactors, Salesforce or other insurance system. 
• Fluency in English and Spanish (written and spoken) – mandatory. 
• Strong communication skills to interact with various departments and leadership levels. 

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally reknowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development