Data Analyst

Zipliens is seeking a detail-oriented and results-driven Data Analyst to help drive our data processes forward. You will serve as a key contributor across active client projects, partnering with internal and external teams to deliver actionable insights and robust data solutions that support our Mass Tort operations, with a strong emphasis on lien resolution workflows.

This is not a generalist data role — it requires prior experience in the personal injury, mass tort, or lien resolution space. The ideal candidate brings strong analytical skills, a track record of owning data workflows, and a passion for improving systems at scale.

Responsibilities:

• Obtain, validate, and organize large client data sets for use within the Zipliens platform.
• Maintain high standards of accuracy, timeliness, and efficiency across all data deliverables.
• Manage recurring data exchanges with external agencies (e.g., Medicare, LRP vendors, Medicaid), ensuring accuracy and timeliness.
• Deliver customized reporting solutions and visualizations to meet internal and external needs.
• Work with client data teams to improve onboarding and file delivery processes.
• Identify inefficiencies in recurring workflows, lead optimization initiatives, and document processes and standards to support internal consistency and knowledge sharing.
• Partner with developers to define requirements and support tool development in the Zipliens portal.
• Provide department leadership with metrics, KPIs, and data-driven recommendations.
• Communicate data challenges and solutions clearly and succinctly across teams.

Qualifications:

• 2–4 years of experience in data analysis, operations, or reporting.
• Advanced proficiency in Excel; exposure to SQL or BI tools (e.g., Tableau, Power BI) is a plus.
• Prior experience in the personal injury, mass tort, or lien processing industry (required).
• Strong problem-solving abilities with a thoughtful approach to downstream impacts.
• Comfortable balancing multiple projects and working autonomously in a fast-paced environment.
• Excellent written and verbal communication skills.
• Professionalism, self-sufficiency, and readiness for remote work.
• Bachelor’s degree in a technical or analytical field (preferred).

• Private Health Care Plan (Medical, Dental & Vision)
• Company HSA contributions for HDHP participants
• Flexible Spending Accounts (Health & Dependent Care)
• Company-Paid Short-Term Disability Coverage
• Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options
• 401(k) Plan with Company Match
• Paid Time Off (Vacation, Sick Time & Select Holidays)
• Paid Maternity & Paternity Leave
• Remote-First Work Environment (Flexible Work from Home)