FBS UW Inspections Representative

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. 

What to expect on your journey with us: 

• A solid and innovative company with a strong market presence 

• A dynamic, diverse, and collaborative work environment 

• Leaders with deep market knowledge and strategic vision 

We count on you for: 

• Evaluates and determines new and renewal risk eligibility for home policies by applying the current acceptable maintenance and condition expectations (AMCE), as well as personal underwriting judgement for information found in the physical inspection of the property, aerial imagery, other available tools, and data sources.
• Validates the accuracy of home replacement cost submitted by the agency and assessed by the inspection vendor to ensure the appropriate rate classification of risk by using all available resources and updating the policy as needed.
• Responds to agent, customer and licensed staff inquiries through chat or email regarding specific inspection decisions, general inspection questions, and remediated AMCE underwriting concerns.
• Regularly shares observations, insights and learnings of underwriting new and renewal inspections and replacement cost evaluations with underwriting and product leadership to inform future inspection guidelines and strategies.
• Builds personal and team skill sets by participating in inspection calibration sessions, business review meetings, and underwriting business meetings.

• Bachelor's degree in Business Administration or related areas
• Insurance industry experience required
• Experience with CRM platforms to manage inspections and customer data (Guidewire) or similar systems for viewing insurance policies
• Experience with MS Excel
• Fluent in English

This position comes with competitive compensation and benefits package: 

1. Competitive salary and performance-based bonuses 
2. Comprehensive benefits package 
3. Career development and training opportunities 
4. Flexible work arrangements (remote and/or office-based) 
5. Dynamic and inclusive work culture within a globally renowned group 
6. Private Health Insurance 
7. Pension Plan 
8. Paid Time Off 
9. Training & Development