Appointment Setter
Fairmount Memorial Association is seeking a motivated and enthusiastic Appointment Setter to join our dynamic team at Heritage Funeral & Cremation. In this role, you will be responsible for reaching out to potential clients and scheduling appointments for our sales team to discuss funeral and cemetery pre-arrangement services both remotely and in-person. You will serve as the first point of contact for clients, providing information, answering questions, and ensuring a smooth transition to our sales team.
Responsibilities
- Follow up with families after services.
- Set appointments for Advance Planners.
- Communicate with families through phone, text, email, chat, and social platforms.
- Conduct sales presentations via remote visit platforms.
- Host and support remote group seminars.
- Accurately complete product and funding paperwork.
- Maintain and utilize the lead management system.
- Learn and deliver the pre-arrangement consumer presentation.
- Ensure compliance with preneed rules and regulations.
- Attend all sales meetings and training sessions.
Qualifications:
- Strong interpersonal and communication skills with the ability to quickly build trust.
- Empathy and professionalism when working with families.
- Confidence to handle objections and close sales.
- Goal-orientated with strong organizational skills and attention to detail.
- Ability to present effectively both in-person and through remote platform.
- Positive attitude and willingness to learn.
•Income Potential: $50,000 - $70,000
•Medical, Dental and 401K benefits
•Lead Generation Programs
•Customer Relationship Management Tools provided
We offer a competitive performance-based compensation package, state-of-the-art technology and comprehensive training. Please submit your resume for consideration.
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