Case Manager

SUMMARY OF POSITION

The Case Manager will work with individual YouthSource Center clients to conduct in-depth case

management “needs assessments” that identify individual client needs and remove barriers to client

employment, health and overall well-being. The Case Manager will identify resources and services to

address those needs and support client access to services by developing a personalized case plan in

conjunction with the client that meets the goals and objectives of the client.

ESSENTIAL DUTIES

• Assess client needs and oversee implementation of services for each client

• Complete case plans and other documentation using requisite documentation and follow established protocol

• Track client progress and matriculation through YouthSource Center programming and developmental activities

• Provide and maintain appropriate client data and files

• Participate in staff meetings, trainings, sessions and other programs as requested

• Assist in program evaluation

• Handle crisis and/or emergency situations as needed

• Provide transportation vouchers and other supportive services

• Assist in development and coordination of special assignments and programs

• Work closely with the Job Development staff in keeping open communication and interaction to meet customer satisfaction and job placement goals

• Attend to clients as the point of entry to the YouthSource Center

• Perform other related work as required

Education/Training:

• Bachelor degree in Social Sciences or similar field

• Bilingual/Spanish a plus

• 3 years’ experience providing case management services

• 2 years working in a non-profit organization or similar environment

• Must have a valid driver license, clean driving record and own personal transportation

Related Experience:

• 1-2 years’ leadership experience working with community social service and health organizations

strongly preferred

• 2-3 years’ experience working with high-risk youth or out of school youth

Salary is based on experience and qualifications.

SPECIAL REQUIREMENTS

Must possess a valid California Driver's License.

Due to our in-person and in office work with LAUSD, City of LA, County of LA and other work partners that require our team to be vaccinated we require that all potential candidates must be COVID-19 vaccinated with either, Pfizer, Moderna or Johnson & Johnson.

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS AND EQUIPMENT USED

The successful candidate will be required to report to and work from the office complex at least five days a week. Offices are traditionally equipped with computers, telephones, desks, chairs, and office machines. Additionally, each office offers an instructional classroom from which orientations and trainings are conducted.

SALARY RANGE:

Benefits and salary will be negotiated based on experience, education, and the needs of the program.

DISCLAIMER

This program is unique in that the successful candidate may be working with individuals who, heretofore, have never been exposed to the subject matter and, as such, may not readily adopt the precepts or methodologies. Moreover, these clients may exhibit stress-related emotions such as tension, frustration, and anger. The successful candidate must understand this phenomenon and possess a psychologically stable profile and a demeanor that minimizes the opportunity that these emotions will escalate to conflict.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform in this job.

BENEFITS

Excellent full benefits package.

SCHEDULE

Must be available to work Monday/Tuesday/Thursday/Friday from 9:00am – 5:30pm and Wednesday 12:00 pm - 8:30 pm

There may be occurrences when a work or community event occurs on Saturday and/or Sunday. Your work schedule will be flexed to accommodate this change and you will be notified in advance.