Product Owner

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an inclusive engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Summary:

The Product Owner role is for someone eager to learn and grow with the global ATM managed services business, and to become a Subject Matter Expert within Brink’s. This role will coordinate with external customers, internal customers, third party vendors and with various Brink’s departments. This includes identifying requirements, documenting scope, supporting integration development and QA, and acting as a technical lead internally and for customers.

The successful candidate must be able to work independently and multi-task for engagement across multiple projects simultaneously. We are looking for a self-starter with a bias for action who is eager to become an expert within Brink’s in an expanding area of the business, providing a significant impact on the global ATM managed services business.

Key Responsibilities

· Development

o Business requirements gathering for development requests

o Document operational and technical flows

o Write requirements and user stories

o Create wire-frames

o Assist with Sprint planning, review, and testing

· System SME - become a SME for the global ATM services applications

o Prepare training documentation, user manuals, release notes

o Provide demo’s and training to internal and external customer groups

o Support applications that have been customized for ATM managed services

· Integration and Implementation support within Brink’s countries

o Business requirements gathering with in-country teams to define custom requirements and configuration

o Prepare and implement configuration

o Requirements gathering for integrations with third-party service providers

o Data preparation for system data loads

o Provide user training

o Testing of development items and supporting internal customers with their UAT

· Coordination with other supporting internal Brink’s teams including reporting system integration, production support, product owners, and other support teams

· Ensure project and product documentation is complete and available for reference

Minimum Qualifications

· Experience working in a service or support team, or operational application development

· Minimum 3 years’ experience Agile software development process experience – writing user stories, sprint reviews, sprint planning

· Minimum 3 years’ experience working with software development teams and/or external dev vendors

· Some Experience working as part of larger project teams (activities contribute to larger and broader project that are not software focused)

Preferred Qualifications

· Experience with ATM switching services and/or ATM managed services operations

· Experience in a customer facing role

· Bachelor’s degree in MIS, Business Administration

Competencies:

· Strong consultative, analytical and problem-solving skills

· Excellent interpersonal/communication and presentation skills

· Must be proactive and have a bias for action

· Must have the ability to work independently and manage your own time

· Detail oriented with strong organizational skills

· Must have a strong customer focus

· Must work well within a team

Travel:

Periodic travel required

Brink’s, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.