Analyst, Client Invoice Onboarding

About this role

The Client Invoicing team is responsible for all aspects of our client's deliverables that support the ongoing client experience relating to the provision of client invoicing solutions and superior client service. The team covers the full invoicing lifecycle - from onboarding (implementation and maintenance), through to the creation and distribution of an invoice, and subsequent management and collection of debt. Client Invoicing forms a critical servicing function within the Client Experience Operations organization which also includes Client Reporting, Portfolio Data Delivery & Document Governance, and Due Diligence Operations.

Responsibilities

• Support clients through the Onboarding and change lifecycle, working closely with Contracting, operational and client service teams to deliver mutually agreeable billing contract provisions that are operationally compliant and appropriately risk controlled.
• Proactively manage inventory of client deliverables to effectively meet team targets and client expectations.
• Support projects and team initiatives to improve the invoicing operating model, collaborating with the internal business and technology partners.
• Proactively investigate, identify and remediate issues/errors as required.
• Develop and maintain strong, productive, and effective relationships with key stakeholders and partners in the Client Business, Onboarding Implementation, Contracting, Client Experience Management, and Finance to deliver a One-BlackRock approach Responsible for process and controls, ensuring compliance with policy and procedures, SOX, CASS and other regulatory requirements.
• Demonstrate a good understanding of the financial markets and regulatory changes, and consider how this may impact our processes and client arrangements.
• Participation in the development and implementation of continuous improvement of the control environment, policies and procedures, looking for ways to innovate and drive the business forward, delivering a superior client experience.
• Stay informed of ongoing invoicing developments to ensure that the latest system functionality and requirements are considered during invoicing solution discussions.

Skills 

• Strong interpersonal skills, confident, friendly and respectful individual with excellent communication skills, comfortable collaborating closely with clients and colleagues at all levels.
• Excellent attention to detail and analytical skills with an aptitude for problem solving and willingness to go above and beyond for clients.
• A good teammate, able to integrate and build rapport quickly, ready to provide and accept feedback.
• Ability to think creatively, navigate sophisticated internal processes and functions, and be able to offer practical solutions that will be mutually beneficial to both the client and BlackRock.
• High standards for quality, driving efficiency and accuracy in their work product.
• Desire to work in a high-energy / impact environment with a dedicated commitment to excellence.
• Professional, positive demeanor with a strong work ethic and integrity.
• Proficiency in Microsoft Office, intermediate to advanced level data analytic skills such as SQL and Excel, a strong interest in and capability for learning new applications and technical skills.


For Wilmington, DE Only the salary range for this position is USD$61,750.00 - USD$82,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

 

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.