Inside Sales Representative

Position Overview

[Now Hiring]: Inside Sales Representative📍 Location: Bloomingdale, IL🕒 Schedule: Monday to Friday, 8-hour shift💰 Pay: $18.00-$22.00 📄 Position Type: Full-time / Hourly

Why Join Big Bolt?

Big Bolt designs and manufactures specialty fasteners that redefine industry standards. Established in 1977 and headquartered in Bloomingdale, IL, Big Bolt LLC is an ISO9001-certified manufacturer dedicated to producing high-quality, non-standard custom parts with market-leading turnaround times. At Big Bolt, we don’t just create exceptional products—we build rewarding careers and lasting relationships. Join a team that values precision, service, and excellence, and be part of an organization where innovation meets opportunity.

What We Offer:

✅ Comprehensive Insurance Benefits – Health, Dental, Vision, Life, Disability, and supplemental coverage✅ 401(k) with Company Contribution – Plan for your future with confidence✅ Paid Time Off – Vacation pay and paid holidays✅ Work Environment – Collaborative, growth-focused, employee-first workplace✅ Growth Opportunities – Real potential for career advancement

Your Role as Inside Sales:

As an Inside Sales professional, you will play a critical role in strengthening Big Bolt’s customer relationships and sales process. This position requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. You will support sales activities, handle customer inquiries, manage quotes and orders, and maintain accurate documentation using our CRM system.

Key Responsibilities:

🔹 Customer Communication & CRM Management

• Utilize HubSpot to manage communication and deals with re-engaged customers

• Communicate via phone and email to re-introduce Big Bolt’s value proposition

• Answer incoming customer calls and respond to inquiries

• Participate in internal meetings to update the team on outreach efforts

🔹 Sales Support & Order Processing

• Manage quotes, orders, and communications using HubSpot CRM

• Follow up on open sales quotes and orders

• Coordinate with Quality Control, Purchasing, and Shipping to resolve order issues

• Submit new vendor documentation and credit requests as needed

• Collaborate with the sales team on all customer opportunities

🔹 Other Duties as Assigned

• Maintain sales documentation and assist with customer setup tasks

• Support the overall effectiveness of Big Bolt’s sales outreach and order management processes

What You Need to Succeed:

✔ Key Competencies:

• Strong verbal and written communication skills

• Excellent organizational skills with keen attention to detail

• Proficiency with MS Office (Outlook, Word, Excel)

• Ability to manage multiple tasks and meet deadlines

• Customer-focused mindset with a desire to learn and grow

✔ Qualifications:

• Associate’s degree or higher

• 2+ years of experience in sales support

• Experience with HubSpot CRM is a plus

• Prior fastener industry experience is desirable but not required

Important Information:

🚨 Big Bolt participates in E-Verify to confirm employment authorization. The E-Verify process is completed alongside the Form I-9 on or before your first day of work. For more details, visit www.uscis.gov and search “E-Verify.”

📢 Apply Today!Take the next step in your career with Big Bolt—where excellence meets opportunity.

Pay Range