Medical Case Coordinator (BIL)
[Kindly submit your updated English resume.]
The Medical Case Coordinator serves as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents. This role involves managing treatment funding requests, coordinating ongoing medical care, and ensuring compliance with confidentiality and ethical standards.
Key Responsibilities:
- Communicate with patients, attorneys, and medical providers via phone, email, and text.
- Handle inbound and outbound calls to facilitate case coordination.
- Review case details to assess and approve treatment funding requests.
- Ensure appropriate medical care and funding support based on case underwriting.
- Maintain strong relationships with internal and external stakeholders.
- Uphold confidentiality (HIPAA compliance) and ethical decision-making in all tasks.
- Experience in medical case management, insurance, or legal support.
- Proficiency in English communication, both written and verbal.
- Strong communication and interpersonal skills.
- Understanding of HIPAA regulations and the importance of patient data confidentiality.
- Detail-oriented with strong organizational and multitasking abilities.
- Willingness to work in US time zones (PST, EST, CST).
- High school diploma or equivalent.
System and Work Setup Requirements:
- Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
- Processor: Intel Core i5 7th Generation or higher (or equivalent).
- Memory: 8 GB RAM.
- Storage: 256 GB SSD or HDD with at least 50% free space available.
- Webcam: 720p resolution or higher.
- Operating System: Windows 10 or later (or equivalent).
- Audio Equipment: Noise-canceling earphones or headset.
- Workspace: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.
- Permanent remote work setup
- Competitive starting rate paid in USD
- Internet Subsidy
- Medical Allowance
- Retirement Fund
- Paid US holidays
- Paid Vacation and Sick Leaves
Average salary estimate
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