Portuguese Speaking Customer Service For A San Francisco-Based Software Company
Patrique Mercier Recruitment PT is excited to present an excellent opportunity for a Portuguese Speaking Customer Service Representative for a cutting-edge software company based in San Francisco. In this role, you will be an integral part of a team dedicated to providing exceptional service and support to customers using the company's innovative software solutions. You will assist Portuguese-speaking clients with their inquiries, troubleshoot problems, and ensure that customers receive the best possible experience. If you are a proactive individual with a passion for technology and customer service, we encourage you to apply!
Key Responsibilities
- Provide outstanding customer support in Portuguese, addressing inquiries related to software products and services.
- Troubleshoot and resolve customer issues efficiently, ensuring maximum satisfaction with the solutions provided.
- Document interactions in detail and maintain accurate records of customer inquiries and resolutions.
- Engage with customers to understand their needs and provide tailored guidance on software usage and features.
- Collaborate with the technical support team to escalate and resolve complex issues as needed.
- Stay informed about product updates, new features, and industry trends to better assist customers.
- Participate in training sessions to advance your knowledge and skills in customer service and software solutions.
- Fluency in Portuguese and strong English communication skills, both written and spoken, are essential.
- Experience in customer service, particularly in a software or technology-related field, is highly advantageous.
- Strong problem-solving abilities with a focus on resolving customer issues effectively.
- Excellent communication and interpersonal skills, allowing you to engage professionally with clients.
- Ability to work independently, manage time efficiently, and prioritize tasks in a remote work setting.
- Attention to detail and organizational skills for maintaining accurate records.
- A passion for technology and a willingness to learn about software products will be a plus.
- Performance bonus.
- Transportation bonus.
- Private health care benefits
- 2 additional salaries per year.
- Fully paid training by certified instructors
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
VCA Desert Animal Hospital is hiring a personable Client Service Representative to handle front-desk operations, client communications, scheduling, payments, and basic pet-care guidance.
Lead technical escalations and mentor the support organization while delivering deep troubleshooting and advocacy for Drata’s enterprise customers on a remote-first compliance automation platform.
Lead and scale a 20+ person remote customer experience team for a purpose-driven beauty brand focused on high-performance, vegan products and measurable social impact.
GoodLeap is hiring a Manager, Resolution Strategy to lead senior-resolution efforts, manage high-complexity escalations, and partner with Legal and Compliance to protect customers and company interests.
AIDS Healthcare Foundation is hiring a short-term Patient Engagement Specialist to perform telephonic outreach, schedule care, and document outreach to improve access and outcomes for attributed patients in Fort Lauderdale.
Lead high-visibility, cross-functional efforts at Palo Alto Networks as an Escalation Manager, driving resolution and continuous improvement for customers' critical security issues.
UChicago Medicine Crown Point seeks a detail-oriented Patient Registration Representative to manage patient registration, insurance verification, and billing tasks in an onsite multispecialty clinic.
Provide high-touch client service and operational support to Financial Advisor teams at Morgan Stanley, handling account maintenance, transactions, digital enrollment, and administrative coordination.
Provide senior-level, customer-facing technical support and lead complex API integrations and automation efforts for a remote, enterprise-focused software platform.
Assembled is seeking a hands-on Technical Support engineer to help customers get the most from its Workforce Management platform by troubleshooting issues, owning integrations, and shaping product improvements.
Lead and build GC AI’s customer support function from the ground up, turning support into a strategic advantage for hundreds of legal teams.
Carenet Health is hiring a remote Patient Care Coordinator to provide empathetic 24/7 triage and insurance support for patients during night and overnight shifts.
Provide front-end financial clearance and patient registration at Presbyterian's Rev Hugh Cooper Admin Center, ensuring accurate insurance verification, authorizations, and compassionate patient communication.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
