Customer Service Representative 21-22 an hour
Parallel Employment Group is partnering with a recognized leader in the hardware and decorative accessories industry in Buffalo. They are looking for a motivated, detail-oriented, and team-focused Customer Service Representative to join our growing team.
As a Customer Service Representative, you will serve as a key liaison between customers and internal departments, working closely with Sales, Marketing, and Operations. You’ll handle customer interactions from start to finish, ensuring a seamless, professional, and positive experience every time.
Key Responsibilities
- Order Entry
- Phone Support
- Customer Care
- CRM Management
- Sales Support
High School Diploma required; Associate’s Degree preferred
1–5 years of experience in customer service, sales, or marketing
Proficiency in Microsoft Excel and Internet Explorer
Familiarity with ERP systems (P21 preferred) and CRM tools
Strong written and verbal communication skills
High attention to detail and ability to manage multiple tasks simultaneously
Positive, can-do attitude and a strong team player
Parallel Employment Group is an Equal Opportunity Employer
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Since 1987, Parallel Employment Group has been delivering high-performance workforce solutions to industrial and professional clientele. Parallel services a wide array of company profiles from large, multi-national corporations to local family-own...
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