Deployment Lead

About Us:

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.

As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.

Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors.

Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing.

About the Role:

We’re looking for a Deployment Lead to lead our deployments of Axion’s AI platform at our enterprise customers. You will ensure the success of AI deployments with many stakeholders by enabling executives, managers, and users to see value from the Axion platform. You will also lead bringing the best of Axion’s resources to your deployments, looping in data science/AI, eng, and product at the right times. You will also work directly with customers as the day to day point person from Axion Ray. Your team will be cross-functional with support from senior leaders at Axion as well as technical colleagues.

Key Responsibilities:

• Lead customers & internal Axion colleagues to bring the best of Axion to an enterprise, show value from the platform, and ensure success

• Drive successful executive readouts

• Drive platform deployment, enabling customers to understand their data and relevant problems to solve using the platform

• Serve as the primary point of contact for our customers, providing support and guidance on technical and process issues

• Work closely with customers to understand their technical requirements and objectives, providing guidance on best practices for integrating our platform into their systems

• Map out customer processes to ensure that our platform integrates seamlessly into our customers’ operations and enables impact

• Provide training and support to customers to ensure successful adoption and usage of our platform

• Collaborate with our sales and product development teams to identify and implement product improvements and new features based on customer feedback

• Monitor and analyze customer user data to identify opportunities for improvement and proactively address potential issues

Requirements:

• 2+ years as an associate, consultant, or business analyst at a top-tier consulting firm 

• Enjoys leading day-to-day customer interactions

• Leverages problem solving, creativity and technical skills to help organizations use their data to drive impact

• Enjoys deriving insights from analytics; interest in learning about AI models and driving impact from them

• Can work on product deployments as well as core product development

• Appreciates data exploration and insight identification

• Values working in an environment where priorities evolve and shift frequently

• Nice to have: Experience with or exposure to AI, early-stage Enterprise SaaS startups, manufacturing 

Who Your Are

You’re a builder and operator who thrives in fast-moving, high-accountability environments. You take pride in getting things done — thoughtfully, efficiently, and without drama. You’re energized by ambiguity, skilled at bringing clarity, and comfortable flexing between strategy and execution.

You value feedback — giving it, receiving it, and acting on it — and you see collaboration as a competitive advantage, not a burden. You’re low-ego but high-agency: you care about winning as a team more than being right individually. You move quickly, communicate directly, and make decisions grounded in impact and data.

You don’t need constant direction — you create momentum. You take ownership for outcomes, and you expect the same from those around you.

How We Operate

We move fast, work smart, and hold ourselves to a high bar. Axion Ray isn’t a 9–5 — it’s a place for people who take pride in their craft and are motivated by meaningful work. We respect time off and boundaries, but we’re also realistic: hard problems sometimes require weekend pushes or late-night thinking sessions. We support that balance — intensity with respect for recharge.

We stay highly collaborative and connected throughout the day — much of our communication happens over Slack. We move quickly, share feedback often, and keep discussions open so decisions and context flow freely. If you value crisp communication, rapid iteration, and a steady hum of collaboration, you’ll fit right in.

We:

• Collaborate deeply. Feedback is part of how we build — everyone has a voice, and ideas win on merit.

• Leave ego at the door. Titles don’t define value; contribution does.

• Bias toward action. We iterate fast and favor progress over perfection.

• Communicate with clarity. Direct, transparent, and always in service of the mission.

• Act like owners. Everyone is accountable for outcomes, not just tasks.

• Sustain excellence. We push hard but don’t glorify burnout — we’re in this for the long game.

If you want to help shape a company redefining how manufacturing operates — and you thrive in a culture that rewards ownership, speed, and candor — you’ll feel at home here

What We Offer:

• Work with cutting-edge AI technology making a tangible impact in manufacturing

• Collaborative, mission-driven team and supportive leadership

• Generous time off

• Competitive compensation, equity, and benefits

• Lunch stipend…. And much more

Ready to drive the future of manufacturing with AI? Apply today to join our team and help us build the category-defining platform for quality intelligence.

Axion Ray is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.