Senior Manager, Wholesale AR

About Away

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

Join The Crew

We are hiring a Senior Manager, Wholesale Accounts Receivable to join our Accounting team. This position reports to the Senior Director, Accounting and takes Away further by owning the end-to-end wholesale accounts receivable cycle. You will be a key partner to our Wholesale team, managing customer credit and collections, ensuring accurate cash application, investigating chargebacks, and driving process improvements to support our growing wholesale business.

What you’ll do as the Senior Manager, Wholesale AR

• You’ll lead the full-cycle accounts receivable process for our wholesale channel, including invoicing, collections, cash application, and chargeback management

• You'll establish and manage credit limits for new and existing wholesale partners, conducting risk assessments to protect company assets

• You'll partner closely with the Wholesale, Logistics, and Operations teams to research and resolve customer disputes, deductions, and chargebacks in a timely manner

• You’ll own the month-end close process for accounts receivable, including preparing balance sheet reconciliations, managing the allowance for doubtful accounts, and performing aging analysis

• You'll develop and maintain key performance indicators (KPIs) for the AR function, such as Days Sales Outstanding (DSO), and prepare management reports

• You'll implement and document internal controls over the wholesale order-to-cash process

• You’ll identify and implement opportunities to automate and improve AR processes in Microsoft D365, reducing manual tasks and improving efficiency

• You’ll assist with external audit requests, preparing supporting documentation and schedules for accounts receivable

Who you are

• You have a BS/BA in Accounting or a related field

• You have a minimum of 5 years of progressive experience in accounts receivable, with a focus on the wholesale or consumer goods industry.

• You have experience managing AR for major retail partners and are proficient in navigating their vendor portals for dispute and chargeback resolution

• You have previous experience with ERP systems (Microsoft Dynamics D365 experience is a plus)

• You possess a strong understanding of US GAAP, internal controls, and credit and collections best practices

• You are an excellent verbal and written communicator, with the ability to partner effectively with cross-functional teams and external customers

• You are detail-oriented with strong organizational and time management skills

• You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand

• You’re agile, and motivated by a fast-paced and ever changing environment

• You’re passionate about transforming travel for all (but that’s a given!)

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

Who We Are

• We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. 

• We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.

• We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.

What We Offer

Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.

• Compensation: $135,000.00-$140,000.00 annually

• This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company

• Equity Grant: commensurate with level determined at the discretion of the company

• Benefits Overview:

  • Take care of yourself and your family through our health insurance offerings

  • Invest in your future by participating in our 401(k) (with a company match!)

  • Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)

  • Build your travel uniform through discount codes, product stipends, and giveaways

  • Give back through company-sponsored volunteer and charitable opportunities

How We Work

This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs.

Our Commitment

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].