Project Manager - job 1 of 2

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. 

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. 

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.  

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. 

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.  

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

As the Project Manager, you will work directly with the agency account teams and functional departments across all channels to ensure all Client work is delivered on time and on budget. You will serve as the key point-person who understands the scope of a client engagement and will manage how work gets done within the agency. 

• Manages effective, efficient workflow of all projects on assigned accounts
• Collaborates with all agency teams to establish effective project plans, staff plans, forecast upcoming work and allocate resources
• Prepare and manage client MLR submissions
• Develops timelines and advises on estimates; manages projects to remain on time and budget; flags timing and budget concerns to course correct
• Schedule and lead project kick-off meeting (as it relates to schedule, job level, folder structure and location, SOW, creative assets, etc.)
• Work with internal team to define program requirements and system specifications. Work with client on as-needed basis
• Initiate and conduct formal internal review meetings to secure creative approvals
• Initiate and conduct formal team status meetings, document risks and issues for internal purposes
• Maintain daily communications with team members on all projects
• Work closely with the team to determine and understand daily project status
• Ensure that issues and risks are anticipated, identified and properly escalated and resolved. Seek final resolution on all issues so projects do not stall or fall out of scope without warning
• Conduct internal copy/layout reviews with core team and ensure all assets are routed internally, with specific attention to required creative and proofreading approvals
• Ensure adequate amount of time, whenever possible, for the routing and review of materials
• Facilitate presentations and review of final asset with client and provide recommendations pertaining to budget, timing, production, etc.
• Identify out-of-scope activities
• Manage the financial tracking process for the project (create job status report, attend accounting meetings, maintain the estimate by reallocating hours as necessary, flag overages, identify delays that may affect budget, etc.)
• Takes ownership of and enforces agency processes by providing meaningful feedback to all teams
• Analyzes and recommends process improvements to enhance efficiency, including systems and/or software recommendations
• Tactful, yet assertive communication style; able to foster positive relationships with agency teams

• Four year college degree
• Four or more years of agency (or relevant) project-management experience
• Proven experience managing digital projects with teams of 10+ people
• Proven understanding of the technical facets of website development
• Solid experience working on projects that have data and analytics components, with an ability to understand how the data output can be used to form insights and drive additional tactics
• Pharmaceutical, or similarly regulated industry, knowledge is a plus
• Knowledge and/or understanding of resourcing creative and technical teams across projects is a plus

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. 

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.  

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.