Software Engineer II, Reporting Platform

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

About the role

Our Engineering team creates innovative product experiences that power personalized marketing at a massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.

As part of the Empowering Insights & Reporting Pillar at Attentive, the Business Intelligence Engineering group transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. As a backend-focused Software Engineer II on the BI Reporting Team, you will collaborate with engineers, product managers, and designers to develop innovative applications that help marketers connect with consumers. You will build and maintain Java Spring Boot services powering client-facing UI reports, charts and dashboards. You’ll partner with frontend-focused developers to design and build full-stack solutions, and will have occasional opportunities to contribute frontend code using React and TypeScript. Initially working under the guidance of more senior software engineers, you will become increasingly independent over time to the point of leading your own projects.

• Develop and maintain scalable backend systems for our customer-facing products, ensuring high performance and reliability
• Collaborate with cross-functional teams to build applications that support multi-channel communications for marketers
• Partner with Product Management and Design to meet the user’s needs without sacrificing quality or accruing tech debt
• Improve code quality through code reviews, testing, and advocating for best practices
• Identify and address technical debt to ensure the long-term health of our codebase
• Contribute to technical decisions and stay current with emerging technologies to enhance our products

• 3+ years of professional experience in software development, focusing on backend systems
• Proficiency in Java, Python, or Go, with a strong understanding of object-oriented programming
• Experience building and maintaining scalable, high-performance applications
• Proven experience working with databases such as MySQL or PostgreSQL
• You have previously collaborated with frontend developers and are open to taking on occasional frontend tasks
• Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration​​
• Excellent communication skills, and the proven ability to collaborate effectively with both technical and non-technical stakeholders
• You have experience being on-call and respond quickly during an incident to troubleshoot and resolve issues

• Frontend development experience with frameworks like React or Angular
• Proven experience working with data, including SQL, data analysis, and data engineering
• Familiarity with AWS services, cloud infrastructure, and workflow orchestration tools like Airflow or Temporal
• Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration

• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS. Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, Temporal, AirFlow, Postgres, and Redis, hosted via AWS
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
• Our machine learning is driven by custom and open source machine learning models, lots of data and built with Python, Anyscale, Tecton, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

US based applicants:

- The US base salary range for this full-time position is $126,480 - $180,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.