Technical Operations Engineer, Counter Intrusion
Skills
- 3+ years solving hardware/software/networking problems in unstructured field environments
- Tower climbing and sensor installation/maintenance experience or demonstrated ability
- Mechanical aptitude for troubleshooting generators, solar systems, hydraulics, and structural elements
- Experience operating aerial lifts and forklifts
- Familiarity with IP networking fundamentals and Linux command-line interfaces (preferred)
- Ability to travel internationally and remain deployed up to two months at a time (~50%+ travel)
- Eligible to obtain and maintain U.S. Top Secret/Secret clearance
Responsibilities
- Execute field deployments, maintenance, and customer support for counter-intrusion sensor systems
- Troubleshoot and resolve complex hardware, software, and networking issues in unstructured environments
- Climb towers to install, service, and repair cameras, radars, PTUs, and associated components
- Perform preventative maintenance on tower structures and critical site infrastructure (generators, solar, hydraulics)
- Operate specialized equipment (aerial lifts, forklifts) during deployments
- Support event planning, resource allocation, and logistics for field operations
- Perform incident response, root-cause analyses (RCAs), and post-incident reviews; implement preventive measures
- Document support plans, field changes, and lessons learned; communicate status to internal and customer teams
Education
- High school diploma or equivalent required
- Bachelor's degree in mechanical engineering, aerospace engineering, computer science, or related technical field preferred
Benefits
- Comprehensive medical, dental, and vision plans for US employees
- Company-covered life and disability insurance
- Generous PTO and caregiver & wellness leave, plus December holiday hiatus
- Family planning support including fertility, adoption, and gestational carrier coverage
- 24/7 mental health resources, therapy, and life coaching
- Annual professional development reimbursement
- Commuter benefits and relocation assistance (role-dependent)
- Retirement savings plans (401(k) options for US roles) and competitive equity grants for full-time hires
Average salary estimate
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