Senior Software Engineer, Global Commercial Services - job 1 of 6

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

• We are looking for a Senior Engineer that has a solid understanding of C#, Kotlin, Docker/Kubernetes, and emerging backend frameworks, to lead an agile cross-functional team that values collaboration, automation, and innovation. If you're a backend enthusiast looking to build highly scalable, performant and fault-tolerant applications, come grow your skills as a technical leader at Amex. You will be part of the GCS-T-Shared Services, which owns and manages building shared service APIs that enable card program management across multiple products and markets in American Express. We focus on building scalable, reusable APIs and integration patterns that empower teams to deliver faster, more consistently, and with greater confidence—while abstracting complexity and driving engineering excellence at scale. Your work will be at the frontline of American Express’ commitment to excellence to our customers, and thus highly visible, impactful, and rewarding.

  How will you make an impact in this role?
  •  Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.
  •  Perform technical aspects of software development.
  •  Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).
  •  Lead code reviews and automated testing.
  •  Debug software components and identify code defects for remediation.
  •  Leads the deployment, support, and monitoring of software across test, integration, and production environments.
  •  Empower team to automate deployments in test or production environments.
  •  Empower team to automatically scale applications based on demand projections.
  •  Ensure team adheres to security and regulatory standard methodologies.
  •  Takes accountability for the success of the team achieving their goals.
  •  Influence the team’s strategy and priorities initiatives.
  •  Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas.
  •  Mentor and guide team members to success within the team
  •  Ensure the health and quality of the code across the team.
  •  Ensure streamlined CI/CD pipeline from the team.
  •  Collaborates with Product Partners and technical leadership across multiple teams to define solution requirements and technical implementation.
  •  Demonstrate technical expertise to help team members overcome technical problems.
  •  Solves technical problems outside of day-to-day responsibilities.
  •  Contributes to the development of the team’s strategy and prioritization of initiatives.

  
  Qualifications

  • Bachelor's Degree in computer Science, computer science engineering, or related experience required; advanced degree preferred
  • 6+ years of software development experience in a professional environment and/or comparable experience such as:
  • 4-5 years' of experience working in C# or Kotlin and able to demonstrate knowledge and exposure to OOPS concepts
  • Proven experience leading a team of engineers
  • Hands-on expertise with application design, software development, and automated testing
  • Experience with distributed (multi-tiered) systems, algorithms, and relational databases
  • Ability to demonstrate good web fundamentals & knowledge of DOM
  • Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming
  • Hands-on experience working in RESTful API design and implementation
  • 3+ years experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing and web service testing
  • Experience with Continuous Integration and Continuous Delivery(CI/CD)
  • 5+ yrs working experience in an Agile or SAFe development environment
  • 1+ year experience of Graph QL & Cloud is a big plus
  • Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally
  • Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing
  • Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them
  • Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team
  • Ability to act as a change agent in rapidly evolving business requirements and platform roadmap

  Bonus Points:

  • Contribution to open-source projects
  • Building and maintaining personal projects in public repositories like GitHub

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions