Account Manager Academic & Healthcare Partnerships (Renewals) US
We're looking for a proactive and relationship-driven Account Manager to oversee and expand our partnerships with existing residency programs and hospitals. In this role, you’ll ensure customer satisfaction, renew contracts, and uncover new opportunities to grow our impact in medical education.
If you're excited about nurturing long-term relationships, solving problems, and being a trusted partner to the institutions that train the next generation of physicians — we want to meet you.
About AMBOSS:
AMBOSS is an innovative learning and clinical decision support platform built by doctors, for doctors. Today, we serve medical students, educators, and healthcare professionals in over 180 countries. Headquartered in Berlin, with offices in Cologne, New York, and Cagliari, and colleagues across the globe, we’re committed to transforming medical education and clinical decision making worldwide.
Why can this position be exciting for you?
As the primary point of contact for our customers, you’ll build long-term partnerships, develop tailored solutions, and ensure contract renewals and the ongoing growth of our customer relationships. You’ll work closely with our Sales Team, taking ownership of your accounts and driving renewals, up- and cross-sell activities.
You will:
Own post-sale relationships with residency programs, hospitals, and academic partners
Drive renewals, ensure product engagement, and identify upsell opportunities
Act as the primary point of contact, building trust and rapport with GME and hospital leaders, faculty, and administrators
Build strong relationships with decision-makers at all levels to foster advocacy and referrals
Collaborate cross-functionally with Customer Support, Marketing, and Product to address client needs
Track account health and usage data to proactively mitigate churn
Represent AMBOSS at conferences and events as a trusted partner
You bring:
2–5 years in account management, customer success, or relationship-based sales
Exceptional communication and client-facing skills, comfortable engaging with everyone from the purchasing department to hospital leadership.
Detail-oriented and data-driven — you know how to spot usage gaps or risks
Strong motivation to work at a mission-oriented healthtech company
CRM experience (HubSpot preferred) and comfort with Google Workspace tools
Great if you have:
Background in medical education, SaaS, or healthcare services
Experience working with academic institutions or hospitals
Comfort working in fast-paced, high-growth environments
Travel: Approximately 10% - 25% to the U.S.-based conferences and global AMBOSS offices, plus additional travel at your discretion to support B2B success
The base salary range for this position is $72.000 – $90.000 USD annually. In addition to base salary, this role is eligible for commission based on targets, and other benefits.
Benefits:
AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health and work-life harmony.
Check out all of our employee benefits below:
We believe in diversity as a driving force of innovation and welcome people of all backgrounds to help us achieve our mission of empowering physicians to provide the best possible care – to everyone, everywhere.
Did we just describe your ideal next role? We encourage you to apply even if you do not meet all of the requirements.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support Denver Health's philanthropy efforts as a Senior Coordinator managing donor relations, data accuracy, and event support in a mission-driven nonprofit setting.
Mercy Medical Center Home Health and Hospice seeks a Community Educator to promote hospice in-home care services and build community healthcare relationships.
A dynamic Account Director role at 1000heads, focused on leading client relationships and managing social-first campaigns across multiple departments.
Take charge as an ICHRA Account Manager at eHealth, leading client onboarding and ongoing support for innovative health reimbursement plans in a fully remote setting.
Support strategic client relationships and deliver pharmacy benefit solutions as a Client Engagement Account Coordinator at Brown & Brown's National Pharmacy Team.
Experienced fundraising professional sought to lead benefactor engagement and stewardship at Augsburg University, enhancing donor relationships and supporting institutional advancement.
Experienced Account Manager needed in the printing industry to manage client accounts, coordinate project execution, and ensure client satisfaction.
Lead and develop a team of Technical Account Managers at Experian to drive customer success and operational excellence in a hybrid work environment.
Take charge as an Enterprise Customer Success Manager at LearnUpon, guiding strategic enterprise customers to achieve their learning goals through expert account management and consultative partnership.
SmartAsset seeks a skilled Account Manager to manage financial advisor client portfolios and drive revenue growth in a fully remote role.
Human Interest is looking for a detail-oriented 401k Sales Activation Coordinator to drive client onboarding and support scalable retirement benefit solutions in a remote fintech setting.
IntelyCare is seeking an Account Manager to foster client relationships and drive growth within healthcare facilities in Ohio.
Empowering all doctors to provide the best possible care.
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
