Product Marketing Manager

About Us:

Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

Summary

We’re looking for a Staff/Principal individual contributor to define, shape, and scale how Ambience brings its products to market.

As a key member of our Product Marketing team, you’ll translate product capabilities into differentiated stories, partner cross-functionally to launch new products, and enable Sales to win competitive deals. You’ll own both strategy and execution in a fast-moving, AI-driven healthcare environment.

What You’ll Accomplish

• Establish consistent product messaging that differentiates Ambience; build a messaging framework (value props, elevator pitches, persona narratives) and drive alignment with Sales and Demand Gen.

• Stand up competitive and market intelligence, tracking leading players, analyzing win/loss data monthly, and maintaining actionable battlecards and objection-handling guides.

• Create and maintain high-quality collateral — sales decks, case studies, ROI tools, demo scripts — while implementing version control and a feedback loop with Sales.

• Plan and lead new feature and product launches end-to-end, from positioning and GTM planning to enablement, campaign execution, and post-launch optimization.

• Partner on solutions marketing and ABM, refining personas, account mapping, and developing custom content for top health systems and strategic accounts.

Expected Outcomes

• Messaging framework widely adopted across Sales and Marketing.

• Competitive readiness and confidence improve across GTM teams.

• Collateral usage drives measurable impact on sales efficiency.

• Product launches hit target adoption and engagement metrics.

• Increased engagement and win rates among top ABM accounts.

What We Look For

• 6–10+ years in enterprise/B2B SaaS product marketing, ideally in healthcare or applied AI.

• Proven ownership of end-to-end go-to-market strategies and product launches.

• Exceptional storytelling and communication skills; ability to craft crisp, executive-level narratives.

• Strong cross-functional collaboration, working with Product, Sales, and Design to drive alignment.

• Analytical and data-driven — uses customer insights, campaign data, and feedback to iterate and improve.

Nice-to-Haves

• Experience in healthcare AI, provider operations, or clinical workflows.

• Familiarity with sales enablement or CI tools (e.g., Highspot, Crayon) and ABM programs.

• MBA or equivalent training.

• Experience in a high-growth, fast-moving environment.

Pay Transparency

The base compensation for this role is approximately $200,000–$250,000 USD per year, excluding equity or bonus targets.

We’ve intentionally provided a wide range to allow flexibility in cash/equity mix. Ambience leans toward generous equity grants so that our team truly shares in the impact we create.

Are you outside of this range? We encourage you to still apply — we take an individualized approach to compensation that considers experience, location, and overall fit.

Work Location

New York or SF preferred; Remote-friendly if not based in NY.

Headquarters: San Francisco, CA

Being at Ambience: 

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients

• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach

• Work alongside a world-class, diverse team that is deeply mission aligned

• Ownership over your success and the ability to significantly impact the growth of our company

• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan

Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at [email protected]. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.