Project Manager Central Operations Services, One Medical Operations

Description

Application deadline: Jan 1, 2026

One Medical is revolutionizing primary care, and we're seeking an experienced Project Manager to drive operations excellence initiatives in our Central Operations Support team. Our mission is to transform healthcare through a seamless combination of technology and exceptional patient-centered care. In this role, you'll play a key part in this transformation. The ideal candidate brings experience in healthcare delivery, operations, and a bias for action. Your work will improve how healthcare is delivered, provider and support team member experience, and accomplish strategic business objectives.

This role offers a unique opportunity to work with brilliant minds across One Medical, Amazon Health Services, and Amazon at-large. In this role, you’ll dive deep to identify improvement opportunities in a variety of business functions. You’ll be responsible for bringing together cross-functional teams to identify deliverables, timeline, resource needs, issues/risks and see the project through to completion. This role will be working closely with a range of stakeholders including clinical and operations, broader AHS teams, finance, legal, and product.

We're looking for a seasoned Project Manager with demonstrated ability to dive deep, identify key deliverables, earn trust with stakeholders and drive projects to completion, always insisting on the highest standards.


Key job responsibilities
Cross-functional Collaboration: Collaborate with cross-functional teams across all levels and functions (e.g. Operations, Clinical, Product, Data Analytics, IT, Finance, others) to drive project execution directly impacting customer experience, team member experience, and achieve business performance objectives like quality, cost, and satisfaction.

Communications: Keeping all stakeholders and leaders informed of progress including quickly escalating risks and issues.

Project Planning: Above average proficiency developing robust project plans with milestones, key dependencies, timelines, and stakeholders

Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel (Pivot Tables, VLookUps)

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $74,200/year up to $129,800/year. The National base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.