Admin Dispatcher
Altom Transport is seeking a motivated and detail-oriented Admin/Dispatcher to join our Lufkin team. This position is a hybrid of administrative support and dispatch responsibilities, playing a key role in keeping our operations running smoothly. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.
Key Responsibilities
- Dispatching & Coordination
- Assign drivers to loads and ensure efficient route planning.
- Monitor and track driver progress throughout the day.
- Communicate with drivers to provide instructions, updates, and support.
- Handle scheduling changes and resolve operational issues quickly.
- Administrative Support
- Process and maintain accurate trip, fuel, and expense records.
- Support HR and safety with driver paperwork and compliance tracking.
- Answer phones, respond to emails, and assist customers with inquiries.
- Maintain filing systems and digital documentation for operations.
- Customer Service & Communication
- Act as a liaison between drivers, customers, and management.
- Provide timely updates on deliveries and address customer concerns.
- Support operations by keeping all stakeholders informed and aligned.
Previous dispatch, transportation, or logistics experience preferred.
- Strong organizational and multitasking abilities.
- Excellent communication and problem-solving skills.
- Proficient with Microsoft Office and basic dispatching systems.
- Ability to work independently and as part of a team in a dynamic environment.
- 401(K) with company match from Day 1
- Blue Cross Blue Shield health insurance – medical, dental, vision, prescription
- Paid vacation, holidays, and personal time
- Optional life and disability insurance
- Safety bonuses for clean roadside inspections and safe driving records
- Paid training, PPE, and late-model, well-maintained trucks
- Boot reimbursement program
- Up to $2,400 company contribution to Health Savings Account (HSA)
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