Delivery Network Management Manager
About SwiftX
SwiftX is dedicated to providing high-quality, local U.S. courier services and building the next generation e-commerce logistics network in North America.
Our leadership team comes from leading Chinese tech companies and global international logistics firms, bringing together exceptional expertise and management experience.
Position Overview
The Delivery Network Management Supervisor will oversee the onboarding, contract management, and performance optimization of our DSP network across the U.S. This role is critical in ensuring operational excellence, cost efficiency, and risk mitigation while supporting the company’s growth and scalability.
Key Responsibilities
- DSP Network Management
- Lead DSP onboarding, contract negotiation, and exit management.
- Establish and maintain strong relationships with DSP partners.
- Ensure compliance with company policies, pricing, and performance standards.
- Pricing & Policy Management
- Manage DSP pricing structures, cost approvals, and audit mechanisms.
- Develop and optimize network-wide policies to improve delivery efficiency and cost-effectiveness.
- Risk Management & Compliance
- Identify and mitigate operational and financial risks within the delivery network.
- Implement contract compliance reviews and performance risk assessments.
- Enforce safety, service quality, and regulatory compliance standards.
- Performance Optimization
- Analyze DSP performance metrics to ensure service-level excellence.
- Implement continuous improvement strategies for route optimization, cost reduction, and capacity management.
- Collaborate with operations and strategy teams to scale network efficiency.
- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or related field.
- 3–5 years of experience in last mile delivery company.
- Strong knowledge of DSP (Delivery Service Provider) contract management, vendor negotiations, and risk controls.
- Analytical mindset with strong problem-solving and financial analysis skills.
- Excellent communication and relationship management abilities.
- Experience with DSP or 3PL network management preferred.
- Why Join SwiftX
- Be part of a dynamic and rapidly growing logistics company shaping the future of last-mile delivery.
- Competitive compensation and benefits package.
- Career development opportunities in a high-impact, fast-paced environment.
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K
· Medical insurance, Dental and Vision Insurance, STD/LTD
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