Customer Support Assistant - job 1 of 28
Company Description
About Us
At Reboot Staff, we believe in reimagining workforce solutions through precision, adaptability, and genuine human connection. Based in New Orleans, LA, our mission is to bridge the gap between talent and opportunity by providing dynamic staffing solutions that empower both businesses and professionals. We value integrity, efficiency, and growth — and we’re looking for team members who do too.
Job Description
Job Description:
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in New Orleans. This position plays a vital role in ensuring client satisfaction by providing timely, accurate, and friendly assistance to our customers. The ideal candidate will possess strong communication skills, a solutions-oriented mindset, and the ability to manage multiple support channels efficiently.
Responsibilities:
Respond promptly to customer inquiries via phone, email, and in-person
Identify and resolve client concerns effectively and professionally
Document interactions and maintain updated records in the support system
Assist with service requests, troubleshooting, and basic technical support
Coordinate with internal departments to ensure smooth resolution of issues
Provide follow-up communication to ensure customer satisfaction
Maintain a high standard of professionalism and courtesy in all interactions
Qualifications
Qualifications:
High school diploma or equivalent (Bachelor’s degree preferred)
Previous experience in customer support or administrative roles
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Proficient in Microsoft Office and basic CRM platforms
Ability to work independently and as part of a team
Problem-solving attitude with attention to detail
Additional Information
Benefits:
Competitive salary: $50,000 - $55,000 annually
Opportunities for career advancement and skill development
Comprehensive training and ongoing support
Paid time off and holidays
Health, dental, and vision insurance
Positive and collaborative work environment
Average salary estimate
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