Product Manager

Summary

All Native Group is seeking a Product Manager to support the US Department of State in Washington DC. The Product Manager for Application Development is responsible for overseeing the entire lifecycle of software products from concept through launch and beyond. 

Essential Functions

• Coordinate with cross-functional teams—including engineering, design, and customer support—to ensure product alignment with business objectives and user needs.
• Define product vision and strategy, gathering and prioritizing customer and market requirements, and working closely with technical teams to deliver products that meet organizational standards.
• Analyze and optimize product performance post-launch, using customer feedback and data analytics to drive iterative improvements and feature updates.
• Based on data accrued through the business intelligence platform and oversight of product development, the incumbent is able to identify and advise Program Office leadership of current trends, generate user-friendly reports to inform Program Office leadership of key metrics and progress towards goals, and provide necessary data (as well as trend analysis) to Program Office leadership to allow management to make evidence-based, data-driven leadership decisions in accordance with the Department’s 2015 Quadrennial Diplomacy and Development Review.

Capabilities

Product Strategy and Vision: Develop and maintain a clear product vision and roadmap aligned with organizational goals. Collect data through customer feedback and industry trends to guide the product strategy and collaborate with stakeholders to prioritize features and product updates based on such. Ensures that all stakeholders are informed of any issues or design changes required or requested, and their priority.

Cross-functional Coordination: Lead the product development process by working closely with engineering, design, and customer support teams to ensure successful product launches. Manage the product backlog and release plans; and communicate product goals and updates to all relevant parties.

Data Analysis and Iteration: Monitor product performance using analytics and customer feedback to inform ongoing improvements. Conduct market research and competitive analysis to refine product strategies and identify growth opportunities.

Supervisory Responsibility

None required for this position

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

•      Must be able to remain in a stationary position 75% of the time.

•      Occasionally moves about inside the office to access file cabinets, office machinery, etc.

•      Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

•      Expresses or exchanges ideas by means of the spoken word.  Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

•      Frequently moves standard office equipment up to 25 pounds.

•      Must be able to work indoor conditions 90% of the time.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.  Evening and weekend hours required, as required by business need.

Travel

Travel is primarily local during the business day, although some out of the area travel and overnight may be expected

Experience

• IT experience demonstrated via education, professional certification, or specific work-related experience.
• The primary purpose of this position is to develop, deliver and support information technology systems and services with paramount knowledge requirements in the field of IT principles, concepts, and methods.
• The position has a critical role in designing, normalizing, developing, and implementing databases, as well a role in determining the overall design and structure of intranet-based services as well as monitoring their functionality. However, the required knowledge at the full-performance level for this position further requires high-level knowledge and expertise in multiple technical fields (federal procurement, accounting, budgeting, and strategic planning) and the ability to adapt information technology platforms to reflect vital, meaningful data that is informed by their multi-disciplinary expertise. 
• Experience in product management for software development, including familiarity with Agile methodologies, user experience (UX) principles, and software lifecycle management, is preferred.
• Candidates must demonstrate strong analytical and problem-solving skills, excellent communication abilities, and the ability to lead cross-functional teams in a projectized organizational structure.

Education

Bachelor’s degree in IT or similar discipline

Additional Eligibility Qualifications

Ability to rapidly develop — broad, multi-disciplinary expertise in the primary functional area of Information Technology Management, as well as principles of government accounting, budgeting, strategic planning, policy analysis, and operational medical planning. The incumbent reports to the applicable Program Office Contracting Officer’s Representative (COR) or Government Technical Monitor (GTM) — with potentially administrative oversight provided through an onsite team leader — works independently in their substantive area of expertise on analytical products and projects, and maintains a close and highly responsive relationship to the day-to-day activities of their assigned Program Office and the product development team. The incumbent’s key duties include: (1) knowledge management functions; (2) data collection and analysis; (3) operational and trend analysis; and (4) monitoring and data assurance necessary to ensure adequate internal controls on Government operations. 

Security Clearance

A Secret clearance is required top secret preferred.

Drug Free Workplace

All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment.  In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.

AAP/EEO Statement

All Native Group is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Signatures

This job description has been approved by the following:

Manager___________________________________________________________________

Human Resources__________________________________________________________________

Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.

Employee______________________________________________     Date_____________________