Director Trade Strategy and Operations

Director Trade Strategy and Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon! As the Director of Trade Strategy and Operations, supporting the Vision Care Franchise OTC business, you will be trusted with the responsibility of developing and executing trade, pricing, and go-to-market strategies that maximize growth and profitability for the OTC portfolio. This role will bridge strategic sales planning, trade program design, and operational execution to ensure our customers and partners are positioned for mutual success. The ideal candidate combines commercial acumen, data-driven decision making, and operational discipline with the ability to influence cross-functional stakeholders. This will be in our Fort Worth, TX location.

In this role, a typical day will include:

Trade & Sales Strategy

• Design and implement multi-year OTC trade strategies that optimize pricing, margins, and trade investment ROI
• Partner with Sales Leadership to align trade programs with channel, account, and market share objectives
• Develop annual and long-range customer investment strategies, leveraging market data, competitive insights, and category dynamics
• Support product launches with trade terms, distribution strategies, and sales execution plans.

Operations & Execution

• Lead the end-to-end trade operations process, from program design and contract development to performance tracking and settlement
• Ensure pricing, trade terms, and promotional programs are accurately set up, executed, and reconciled in partnership with Finance, Revenue Planning, and Customer Service
• Drive standardization and continuous improvement in trade-related processes, tools, and reporting
• Oversee accruals, payments, and compliance processes to minimize leakage and ensure audit readiness

Analytics & Performance Management

• Develop robust KPI frameworks to measure program effectiveness, account profitability, and trade investment returns
• Partner with Revenue Growth Management to model scenario impacts and recommend optimal price-pack architecture
• Provide actionable insights to Sales, Marketing, and Finance leadership to guide decision-making

Leadership & Collaboration

• Lead and mentor a team (direct or matrix) to deliver on trade and sales strategy priorities
• Collaborate closely with Marketing, Supply Chain, Finance, and Regulatory to ensure strategies are executable and compliant
• Represent the OTC business in enterprise-level trade and sales strategy forums

WHAT YOU’LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +18 yrs.; Assoc.+14 yrs.; M.S.+7 yrs.; PhD+6 yrs.) 
• The ability to fluently read, write, understand, and communicate in English 
• 10 Years of Relevant Experience 
• 6 Years of Demonstrated Leadership

PREFERRED SKILLS AND EXPERIENCE:

• Progressive experience in trade marketing, sales strategy, revenue growth management, or commercial operations within consumer healthcare, OTC, or CPG
• Strong understanding of OTC channel and customer dynamics (retail, eCommerce, wholesale)
• Proven track record of designing and implementing trade investment strategies that drive profitable growth
• Advanced analytical skills with expertise in pricing and retail or B2B sales analytics, data visualization tools, and syndicated data integration (IRI, Nielsen, IQVIA)
• Experience managing budgets, forecasting, and trade accruals.
• Demonstrated financial acumen, and strong working knowledge of general accounting concepts
• Excellent communication, influencing, and cross-functional leadership skills
• Track record of people management and team development

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities
• Be part of a team dedicated to providing world-class, innovative products and solutions to improve sight, and enhance lives, while growing your career
• Advance as a commercial leader, by building strategy and driving program execution that directly impacts value creation
• Access a culture that encourages collaboration, fosters learning and rewards innovative strategic-thinking
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Alcon Careers

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.