Manager, Organizational Strategy & Business Transformation (Municipal)

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

AECOM is seeking a dynamic Manager with a background in Organizational Strategy and Business Transformation to join our growing Advisory group and support our public clients. The team has a particular focus on municipalities and related agencies, especially utilities and transit agencies. This hybrid role is expected to be based in Los Angeles, CA or San Francisco, CA. Other office locations may be considered depending on the candidate’s experience and qualifications.

AECOM’s Advisory practice integrates strategic consulting with policy and technical expertise to help our clients achieve their goals. We create places that matter and communities that thrive by bringing together policy, strategy, and economics.

Within this practice, our Strategy+ team specializes in guiding public and private sector clients through complex capital programs, organizational transformation, asset management, and operational improvements. We combine deep industry expertise with data-driven insights to inform decision-making, enhance project delivery, and improve long-term performance. From transportation and utilities to social infrastructure, we help clients navigate complex regulatory environments, align with industry best practices, and establish cohesive strategies to implement.

The Manager’s responsibilities are organized broadly around three core functions in order of priority:

• Lead specific engagements with key clients, especially municipal utilities and other public agencies, seeking to transform their organizations, improve operations or service delivery, and/or implement major capital programs.
• Support the broader Advisory practice with organizational strategy expertise when we are working with public clients going through different types of policy implementation ranging from climate goals to housing production or access to support services.
• Partner on larger capital programs led by AECOM to integrate management consulting support in the program initiation and implementation.

As a Manager, you will play a pivotal role in shaping the future of communities and cities by working with senior leaders in the practice to cultivate specific client relationships and lead teams to execute advisory projects or programs, including leading stakeholder engagement; developing graphics and presentations to communicate key findings; and writing sections of client deliverables and proposals.

This position requires the ability to serve as the Project Manager or Workstream Lead for specific projects, ensuring successful delivery, engaging directly with clients, balancing multiple projects and deadlines, delegating and overseeing the work of junior staff, and communicating clearly with all project stakeholders including internal staff, subject matter experts, client representatives, owners and developers, regulatory authorities, and community members.

Minimum Requirements

• 8+ years of work experience in management consulting, policy, financial consulting, municipal leadership, or in a related field
• Bachelor's Degree in Business, Public Administration, Economics, Public Policy, Planning, or related field
• Experience with municipal agencies

Preferred Qualifications

• 12+ years
• Master's Degree in a related field
• Experience navigating and thriving in a multi-disciplinary work environment, executing multi-disciplinary projects, and leading client engagements
• Experience with organizational change management at large municipal agencies and/or municipal utilities, particularly with projects that require collaboration across multiple departments or skillsets.
• Experience working with the public sector, including work for government entities or experience leading projects through a consensus-building process
• Experience developing professional reports and presenting to external audiences
• Effective communication skills including succinct language, structured thinking, and isolating takeaways/action items.
• Experience managing and/or leading mid- to junior-level staff.

Relocation assistance is not provided for this position

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.