Graduate Admissions Specialist-Interviewer

About Ross University School of Medicine

Ross University School of Medicine (RUSM), an Adtalem Global Education institution, expands access and opportunity to students on the path to becoming skilled physicians who are determined to make an impact in global communities. RUSM has graduated more than 15,000 alumni who practice in the U.S. and Canada. Located in Barbados, RUSM promotes equitable educational access through the Access and Inclusion in Medicine (AIM) Scholars Program to advance equity in healthcare through diversity and inclusion and to directly impact underserved communities by decreasing health disparities in the U.S. RUSM is accredited by the Caribbean Accreditation Authority for Education in Medicine and Other Health Professions.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Visit medical.rossu.edu for more information, and follow on Twitter, Instagram, Facebook, and LinkedIn.

The Graduate Admissions Specialist – Interview Team plays a key role in the prospective student experience from inquiry to enrollment. Reporting into the Associate Director of Graduate Admissions, the GASI is responsible for interviewing prospective students, documenting the interaction, and providing feedback for the Admissions committee to aid in the decision process. As a highly skilled, individual contributor, the GASI is charged with interview scheduling and submission and providing feedback for their prospective students. This includes but is not limited to advising and building relationships with prospective students, interviewing eligible students, providing excellent customer service via phone calls, emails and SMS text and utilizing Internet applications and student databases.

Responsibilities

• Ensures that interviews move with pace and excellence through admissions process.

• Manages interview processes ensuring that timelines and expectations are met.

• Conducts Prospective student interviews to create an interview write-up for review by the admissions committee.

• Works with admissions teams to align all new student activities.

• Interviews qualified applicants and provides summary to Admissions Committee for a decision; communicates decisions with students.

• Continually works to improve skill set and adheres to coaching provided by team leadership

• Performs with a “can do”, collaborative and team first mentality across all ATGE Med Teams

• Mentor and Coach Graduate Admissions Specialists, fostering a collaborative and results oriented team environment

• Lead team meetings and facilitate continuous improvement initiatives based on reporting and coaching data

• Leverage knowledge base resources to continuously refine and improve student onboarding procedures. Identify opportunities to streamline processes and optimize efficiency.

• reports to understand conversion rates and overall performance metrics. Utilize data insights to implement strategies that enhance student success.

• Actively participate in quality assurance reviews, internalizing feedback to improve personal performance and contribute to departmental effectiveness.

• Become a master user of approved student information systems, ensuring their full utilization. Provide training and support to colleagues for optimal system usage.

• Foster a collaborative environment by actively engaging colleagues in brainstorming sessions and sharing process improvement ideas.

• Performs other duties as assigned

• Complies with all policies and standards

• Bachelor's Degree College degree in a relevant field (Communications, Marketing, Business, Education) Required.
• 3+ years Experience in Lead Generation or Student Recruitment Required.
• 2+ years Experience working in a fast-paced, target-driven environment Required.
• Experience in the higher education industry Preferred.
• Strong communication skills (written & verbal) with a focus on active listening and open-ended questioning.
• Relationship management expertise, fostering trust and rapport with prospective students and university partners.
• Proficiency in outreach strategies including phone, email, and webinar execution.
• Ability to manage and prioritize multiple tasks effectively in a fast-paced environment.
• Experience with outreach strategies and enrollment funnel management.
• Collaborative spirit, working effectively with colleagues across admissions and university relations.
• Proactive and results-oriented, exceeding goals and driving student recruitment efforts.
• Ability to travel to attend recruitment events.
• Strong problem-solving and critical thinking skills.
• Adaptable and quick learner with a willingness to embrace new technologies.
• A passion for higher education and a commitment to student success.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $55,000.00 and $70,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation