Practice Development Manager, BC Consumables, Allergan Aesthetics, Cleveland, OH

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Purpose

The Practice Development Manager has general responsibilities for all aspects of customer relationship management in the assigned territory.  This includes planning, organizing, and implementing all account management activities related to the sale and distribution of Company products (CoolSculpting) , with high accountability for achieving the territory sales and utilization quotas and objectives.

Responsibilities

• Achieving sales and utilization quota results in the assigned territory.  Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables. Providing training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques.
• Educating the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer. Educating and supporting the customer with marketing strategies including but not limited to website and microsite development, internal office branding, patient segmentation and external marketing strategies.
• Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area. Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer service.
• Completing administrative responsibilities including periodic business plans, weekly expense reports, up-to-date territory account profiles and customer database. Manage day-to-day sales administration activities in a detailed and timely manner i.e. Salesforce.com updates and data entry
• Maintaining updated knowledge of the industry and competitive products.
• Developing and maintaining supportive, productive and effective relationships at all levels within the organization.
• Participating in industry-related trade shows/meetings
• Maintaining compliance with all applicable quality and regulatory guidelines as an integral part of business operations.
• Maintain consistent communication with Regional Practice Manager and Area Sales Manager on all matters related to the territory and region, including accurate forecasting.
• Demonstrate a strong work ethic and represent the Company with high integrity, ethics, honesty, loyalty, and professionalism at all times.

Qualifications

• Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.
• 2-4 years demonstrated success selling medical products or services to physicians and/or other health care providers is preferred.
• Direct customer experience with the plastic surgeon and dermatology audience is preferred - Experience with consumables selling is preferred
• Experience with consumables selling is preferred.
• Ability to communicate effectively, orally and in writing, with all levels of employees. Proven ability to provide a high level of customer service and support to achieve practice integration of the CoolSculpting Procedure and ensuring a high level of customer/patient satisfaction. High level of accountability, reliability and extremely responsive.
• Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups.  Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
• Positive attitude and passion for working within the aesthetic field. Ability to use word processing and database applications, and various software programs such as Excel and PowerPoint.
• High level of organization with regard to schedule management and follow-up skills are required. Knowledge of FDA GMPs.  Ability to function in a controlled environment regulated by FDA GMPs.
• Home office capability is required with reliable high-speed internet access. Ability to travel in order to adequately cover the region including multi-overnight stays, attend tradeshows, and corporate and training meetings is required.
• Valid driver’s license issued by the state/province in which the individual resides, and a good driving record is required. Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which Allergan complies.

• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements

  #LI-AA

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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